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Financial mis-selling complaint- HD Law

Hello all,

I am a bit concerned. I clicked through on a link that came through one of one of my newsletters to register to see if I was eligible for the financial mis-selling complaints. Initially it went through make a pcp claim, I just wanted to check eligibility and put in vehicle details. Then I am being contacted a few days later by HD Law to say they are assessing my claim.

I have read a few things online to make me feel a bit concerned about the situation. I only wanted to check if I was eligible but stupidly didn't read the terms enough and I didn't know that I was signing up to something. The email from them reads like it has been AI generated and a bit scam-ish, saying that they are in the process of preparing my complaint.

I have replied to ask them to withdraw the complaint- however will I be liable for charges? That is what I read elsewhere.

Does anyone else have experience with this? Is there any general advice about this? What happens if they go ahead with the complaint?

Thanks all.

Comments

  • Hartake
    Hartake Posts: 6 Forumite
    Second Anniversary First Post

    An update on this is that I have written to cancel the agreement using their form as part of the 14 day cooling period. However, they appear to already have started doing work, so I hope that they do not charge me for this. In their agreement, it states only those who have clicked on a link on their portal to instruct work to begin, but I certainly didn't do that.

  • CliveOfIndia
    CliveOfIndia Posts: 2,917 Forumite
    1,000 Posts Third Anniversary Name Dropper

    "but stupidly didn't read the terms enough and I didn't know that I was signing up to something"

    If they're operating within the T&C's that you agreed to (whether you read them or not), then they are entitled to charge for any work that has been carried out.

    If you honestly believe that you have a genuine claim, then there is no need to employ ambulance-chasers - it's very easy to submit a claim yourself, there are any number of guides available online.

  • SaSa59
    SaSa59 Posts: 1 Newbie
    First Post

    I've just had the same thing with me. I could have written your post. I called them and they said I had signed in January (don't remember signing anything), all I did was enquire but I didn't give them consent to my knowledge. I'm normally pretty careful, but apparently they had contacted my car finance to try and start the claim but they declined as they couldnt prove that I had consented to the claim. Now i've told HD Law to not contact me as I didnt give consent they said i'm now going to get billed for the work they've done….not sure what work that would be other than trying to start a claim without my permission. I've just called the SRA and they advised that if a bill comes through I can contact the Legal Ombudsman - 0300 555 0333. Hope this is helpful - please advise if you get a bill through and I'll do the same.

  • Nasqueron
    Nasqueron Posts: 11,708 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper

    Those checkers sign you up to using them, it's why they offer them for free, basically to grab your claim

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • TEDDYRANA
    TEDDYRANA Posts: 1 Newbie
    First Post

    Hi All

    please stay clear of HD Law , I got a email regarding mis sold finance , claiming they are acting for me and lodging a claim

    at no point have i contacted them or given them permission to act on behalf on this matter

    they even threatened me with charges for work done , again I did not ask for them to put a claim or give permission to act on my be half

    i've reported them to the ombusman for phishing emails

    don't believe them when threatened for charges

  • Nasqueron
    Nasqueron Posts: 11,708 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper

    It's more than possible you signed up via a free social media checker

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • dunstonh
    dunstonh Posts: 121,716 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker

    The FCA is now investigating two companies on fake signups or hidden sign-ups. I wouldn't be surprised if we see more

    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Steranger
    Steranger Posts: 1 Newbie
    First Post

    I am going through exactly the same with HD law.

    Not just a case of hiding any agreement so you sign up without knowing, the document they sent me as ‘proof’ I signed up with them has a signature that is not mine! That’s fraud!

  • Nasqueron
    Nasqueron Posts: 11,708 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper

    They are allowed to use digital signatures following signup online, unless they fake a "wet" signature on paper that is not a problem

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

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