I give up

Grumpy_chap

https://forums.moneysavingexpert.com/discussion/comment/81991525#Comment_81991525

Let's consider these as individual cases.

First, the pod coffee machine that is now 4 years old.

Any consumer rights would be tempered to the typical life expectancy of the coffee machine and then, at best, a pro-rata value. While these machines can go up to £££ the majority of those sold are rather more bargain basement and really 4 years might be as much as you'd expect the life to be. In the absence of warranty, and for a typical machine, after 4 years I think it might well be just time to replace. Which machine / price level is your device?

Separate, and in addition to consumer rights, you may have a warranty if you purchased a warranty in addition to the cost of the machine. Curry's do try to upsell the warranty even with low value purchases - I know I laughed when offered a £19.99 warranty for our £11.99 kettle. However, having a quick look on the Curry's website today for a random pod coffee machine, the replacement warranty product offered is for 3 years.

I think, on balance, and assuming a more budget coffee machine, it might very well be time to consider the current machine deceased and simply buy new. My view might change if your pod coffee machine is one of the more expensive types - the most expensive on the Curry's website today is £700!!

Running Shoes

Did you try the shoes when first purchasing and did they fit well then?

How much running km have you covered in the 4 months of ownership? You might typically expect a pair of running shoes to have a lifespan of 750 km. If you run the equivalent of half marathon a week on average including your training and any events, then that 750 km is around 35 weeks (8 months).

The Brooks website suggests a pair of running shoes to have a lifespan of 300 - 500 miles (500 - 800 km) and 4 - 6 months. See the link below.

https://support.brooksrunning.com/hc/en-us/articles/10043139042843-When-is-it-time-to-replace-my-shoes

However, if you contact Brooks directly following the customer support options at the foot of that link you might be pleasantly surprised by the outcome.

The other thing to know about running shoes is that the lifespan will vary between shoes and the more expensive types are not necessarily more durable, in fact often the inverse is true. Typically, you would want two pairs, so something like the Hyperion Elite for race day and the Hyperion 3 for training as the more expensive former model will not give the same lifespan and mileage as the latter.

Can you be precise as to how old the running shoes you have actually are?

Phone Charger

This one slightly confuses me as I thought most phones now just charged from any USB socket.

Do you mean a faster charger adpator into which the USB lead is plugged for "power charging"? Is this the original charger supplied with the phone (if indeed one was supplied with the phone)? Or an after-market accessory?

When, where, was the charger purchased and for how much?

moneysaver470

Cheers for the helps guys. i'm going to have to build an excel dashboard with purchases I've made that reconcile to my bank statement and a column for if/when warranty runs out as well as a tab just to chuck in receipts. THIS was the last thing i wanted to do but hey ho. Thanks for the advice all

Grumpy_chap

If you decide to keep records of purchases and warranty / life-cycle you may need to keep actual receipts as bank statements showing a transaction are not always accepted as proof of purchase.

You may also wish to think about the threshold for which items you would record information for. How much time effort would you expend resolving the early demise of a £25.99 pod coffee machine? Do you need to bother recording running shoes with a stated life expectancy of 750 km / 4 months?

Sometimes, the time value and avoiding the stress can be worth tolerating the financial value of a premature replacement.

MattMattMattUK

I think a more realistic expectation of product lifetimes is more important than a spreadsheet here. Pod coffee machines do not last, most of them are loss leaders for the >98% markup over normal coffee pods they sell. Expecting to get a warranty claim after four years is not realistic.

The same with running shoes, I have tried Brooks, they are good but I prefer Hoka, however they all have a fairly short lifespan. The 750-800km top end of the life is for someone very lean with a good running action, they can struggle to last more than 400-500km with someone who is a little overweight or has a heavy striking action. That is on top of needing to be the right fit and the right style of trainer for the person running in them, I think trying to claim after four months they make your feet hurt is another absolute dead end.

When you say "broken" phone charger, it is unclear if you mean physically, it just stopped working, how much you paid, where you bought it from etc.

GDB2222

https://forums.moneysavingexpert.com/discussion/comment/81992066#Comment_81992066

I buy most things online, and all the retailers that I use show all my past purchases in my account on their website. I don’t see any need to duplicate that in a spreadsheet.

moneysaver470

After researching and trialling things, has anyone used refundly (US focused) or prooof?

born_again

Nope. Never felt the need.

Tracking refunds is done via bank account if I ever have any coming in.

As to refundly

Our AI scans your email to find returns and refunds automatically—no copy-pasting, no searching, no work on your end.

Notifies you the moment the refund hits

No more obsessively checking your bank account. We’ll ping you as soon as the money’s back.

So needs open banking.

And people thing google is bad. 🤷‍♀️🤣