We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Can't install new AV, help me delete TalkTalk Online Security

2

Comments

  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker

    Doesn't look like the uninstallation tool on the F-Secure site will work either:

    "Warning: The Uninstallation Tool 3.0 does not remove F-Secure products that have been installed in an unsafe location, such as c:\Windows, c:\Documents and settings, c:\Program Files, etc. This is done to avoid loss of important customer data during the uninstallation."

    I'm at a loss! Looks like i may have to call someone in?

    Did you try running this removal tool?
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • I haven't yet espresso, as the folder i'm having problems with is in c:\Program Files. Is it worth a go?
  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    I haven't yet espresso, as the folder i'm having problems with is in c:\Program Files. Is it worth a go?

    Yes just run the uninstaller tool.
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • Browntoa
    Browntoa Posts: 49,621 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    whoops, look like you broke it !!
    Ex forum ambassador

    Long term forum member
  • Thanks Browntoa and Espresso - didn't break it, i had to hurry out!

    I've managed to remove F-Secure, but AVG still wont install without freezing the PC. I've got Ad-Aware installed - could it be something to do with this?

    Thanks again for all your help this morning!
  • Browntoa
    Browntoa Posts: 49,621 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    should'nt be

    try the free AVG antivirus on its own

    http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
    Ex forum ambassador

    Long term forum member
  • Another problem, so haven't tried to install the free version yet.

    On start-up now, i have an error message: 'fsdfwd.exe has had to close' blah blah. I've done a quick search on Yahoo! and it looks to be something installed by F-Secure's firewall, BUT advice seems to be to leave it alone.

    Since i'm trying to get rid of F-Secure, am i safe to delete it?

    (Seems TalkTalk Online Security is as bad as Norton...)
  • Forgot to say, this file seems to be located in the Windows/Prefetch folder.
  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Another problem, so haven't tried to install the free version yet.

    On start-up now, i have an error message: 'fsdfwd.exe has had to close' blah blah. I've done a quick search on Yahoo! and it looks to be something installed by F-Secure's firewall, BUT advice seems to be to leave it alone.

    Since i'm trying to get rid of F-Secure, am i safe to delete it?

    (Seems TalkTalk Online Security is as bad as Norton...)

    Yes that is probably why your AVG won't install.
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • Thank you espresso!

    I'll delete it and try again. Fingers crossed..
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.2K Banking & Borrowing
  • 254.3K Reduce Debt & Boost Income
  • 455.3K Spending & Discounts
  • 247.2K Work, Benefits & Business
  • 603.8K Mortgages, Homes & Bills
  • 178.4K Life & Family
  • 261.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.