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Capitol One took more than amount stated in email

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Comments

  • MEM62
    MEM62 Posts: 5,678 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper

    In all my years of holding credit cards no card issuer has ever informed me that they will collect an 'approximate' amount.

  • molerat
    molerat Posts: 36,215 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic

    I get "we will be collecting the DD" mails from a few providers but there is never any mention of an amount, that is all down to the statement. It is definitely worth a complaint as that mail should never have been sent and has caused confusion and stress,

    Never associate with idiots on their own level, because, being an intelligent man, you'll try to deal with them on their level - and on their level they'll beat you every time.

    Being hated by idiots is the price you pay for not being one of them.

    Jean Cocteau 1889-1963

  • flaneurs_lobster
    flaneurs_lobster Posts: 11,444 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    edited 8 May at 11:36AM

    Re-reading the OP, not clear if the email(s) from Capital One contain references to "approximate" amounts or that it is simply that the OP has chosen to be imprecise in their description.

    Be good if @TRider could come back and answer the points made here but it seems that they are as interested in this thread as they are in the contents of their credit card statement (or indeed that it's not spelt Capitol).

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