First Direct Closing First Directory, who offer similar?

friolento

I use the Santander one. £17 a month, but I get cashback on household Direct Debits which reduces my cost to £12.

The Santander also comes with access to GPs, though I haven’t used this yet, so can’t say how good or otherwise it is.

Another bonus that comes with the Santander account is their access to a couple of savings accounts: 6% AER on up to £4000 for 12 months (can be “renewed”), and a 8% Regular Saver, £200 max/mth for 12 months. The latter is probably not much use after 12 months but certainly good for a year.

eskbanker

After 35+ years of custom with them, I’m not amused.

Frankly this is a retail bank that used to be excellent but has faded to mediocre and I’ll probably use this as an opportunity to jump ship. Their savings rates, ISAs, loans, mortgages, insurance and stock broking services have never been good and I’ve had to shop these around over the decades, so it won’t be hard to find a replacement.

Sounds like voting with your feet is an appropriate response, but why has it taken so long to do so, given your low opinion of them?

I can’t understand why moneyexpert raves about their customer service…it’s nothing special.

Because customer service (for most) is a different measure from 'ability and willingness to extend a product that's being withdrawn', or 'best-paying savings products' for that matter.

Nasqueron

https://forums.moneysavingexpert.com/discussion/comment/82045530#Comment_82045530

The FD regular saver has consistently been a (genuinely) market leading product for years, 7% on £300 a month. It's all I use them for, I switched a current account years ago and got the regular saver and used it every year