Virgin Media - Struggling To Cancel Without Penalty/Notice Period

JohnWstr

https://forums.moneysavingexpert.com/discussion/comment/81981477#Comment_81981477

100% nothing available - not even plain ADSL - a very large chunk of Acklam and Brookfield in Middlesbrough has this issue. When ADSL was available the estimated speed was 3Mbps due to the distance from Stainton exchange.

Cancellation has gone through now and Starlink is ordered, but some very good advice on here so thanks all:

1 - Read the T&Cs carefully

2 - Set a reminder to give notice in time to avoid out of contract charges - a deal can always be done before disconnection.

Sg28

https://forums.moneysavingexpert.com/discussion/comment/81981517#Comment_81981517

Ive recently cancelled vm. They never bothered calling or offering a better deal.

saajan_12

https://forums.moneysavingexpert.com/discussion/comment/81985076#Comment_81985076

Fair enough. My experience has been different, granted its just one annecdotal case with ~15 years of renewals. They weren't particularly high value renewals either, at its highest £60 but usually £30-40 a month for BB and TV.