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Can online grocery sites change the price of items after being checked out?
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Nectar prices are updated each week. Mine are new on a Friday, no idea if it is the same for everyone.
So you can not expect that you get the special prices after they have expired. As you goods are not picked at time of order. They are picked either overnight prior to delivery or actually on the day of delivery.
The reverse is that you actually get a discounted price on a item you were not expecting.🤷♀️
Life in the slow lane1 -
I think you're taking 'inspection' rather too literally there but the point is that they accept price-based rejection on delivery (or indeed rejection for any reason), and, as you recognise, such checks can be carried out prior to the delivery arriving rather than literally doing so when the driver is standing waiting - the poster may have had that sort of advance price validation in mind anyway when referring to "double check the receipt before accepting items at the door"…
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I know that Amazon ban customers who have too many returns. I wonder whether other retailers do, too?
No reliance should be placed on the above! Absolutely none, do you hear?0 -
An interesting thought, but I imagine that Sainsbury's would have the analytical capabilities to differentiate between customers who prefer not to pay prices inflated between order and delivery (for a tiny subset of grocery items within substantial orders) and those who are deemed to be 'abusing the system'. Bans are quite a blunt instrument but there's a much more tangible cost to those retailers who are expected to absorb the impact of no-fault returns under CCRs.
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They can't really have their cake and eat it.
The terms conclude the contract at the point of the customer accepting the goods meaning both parties can amend the offer until that point.
They could form a contract earlier, but of course then wouldn't be able to change the price after that had happened.
Regarding the drivers, a company of such a size should be providing staff the required time to preform their job, if that includes the customer checking through their shopping (which is wise to do any way) then they need to allow for that.
In the game of chess you can never let your adversary see your pieces1 -
Swings and roundabouts - the customer also gets the benefit of any price reductions which kick in after they order.
If you need certainty - go to the shop!
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You clearly don't do online grocery shopping.
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Even more so given that, unlike Amazon, the driver is there to witness the customers "refusal process" so could easily report back on that.
Also, the cost implication of a return for a supermarket would be significantly less - given the driver is already there with a van which has to return to the store anyway.
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On a general note, we tend to focus on our rights these days, rather than our obligations. It is obviously wasteful and ungreen to do as the op does. Some of the things he returns will be saleable, but some fresh produce may not be. If there’s significant waste generated by the op saving a few pennies, it’s not great for the planet and everyone living on it.
No reliance should be placed on the above! Absolutely none, do you hear?1 -
Yes, I'm not sure what they do with the chilled/frozen items as I presume the van keeps them at the right temperature to delivery, so I would hope they'd still be ok for return to the store.
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