Smarty adding an ESIM to my current SIM only deal

woodyt

Hi,

Please can anyone help me as I’m going round in circles with Smarty Chat?

I have a ‘physical’ sim with them and as Ive decided to set up a small business I’d like an ESIM so I only carry one phone but have 2 numbers.

Can I do this and has anyone done this with Smarty?

Any advice on how I do this I would be so grateful.

Many thanks

flaneurs_lobster

First thing to check, does your smartphone support dual SIM? Can one of these SIMs be an eSIM?

If both these things are true then you can get a second SIM from Smarty (or anyone else).

woodyt

Yes I’ve checked it’s compatible but I can’t seem to find the option on the app to get one.

Thanks

flaneurs_lobster

Assume you want to run 2 numbers under one (existing) account? Smarty do that with what they call 'Groups'.

https://smarty.co.uk/group-plans

No idea where that might be on their app but the website seems clear enough.

Neil49

https://help.smarty.co.uk/en/articles/1215834-how-to-replace-your-smarty-sim

woodyt

Thanks for that however reading that it implies as an existing customer I want to replace my sim to an eSIM where as I want to add to it.

Any ideas?
Thanks

flaneurs_lobster

If the Smarty Groups thing is too hard to sort (does look unnecessarily complicated) then just order another eSIM as a new customer. Use a different email address to keep things separate.

woodyt

That might be a good idea!

Thanks

la531983

There are countless eSim providers are there too, dont restrict yourself to just one company.