Switching to full fibre

XzavierWalnut

Had mine done a few weeks ago, which was an overhead one from a telegraph pole.
Be aware, the OR people did not consult me on anything, and put the box near to the ground on the opposite side of my front door to where the old line entered the house. So the Sky fibre broadband cable runs from one side of the door, up the wall, across the front door, across the top of a window and down to the OR box.
I asked the SKY engineer before he started work why OR had done this, he replied it can go anywhere as long as there is an electrical socket on the inside of the house near to the box.
Guess what?
There is not one.
I asked the SKY engineer if he could move the OR box up and across to the other side of the door, but he said he was not allowed to.

JSmithy45AD

https://forums.moneysavingexpert.com/discussion/comment/81967867#Comment_81967867

OR will usually use the same position as the original cable (especially if no one is in when the external box is fitted), Sky can not legally touch that except to attach the tailings to pull the wire through for the ONT internally.

If you're in at the time then the OR tech will talk to you and (within reason) put it where you want. They certainly did when we had FTTP fitted 3 years back. All ONTs require a power supply as it's an optical circuit so no power naturally). You can use an ethernet cable internally to place the router wherever suits best.

Edit: OR don't need to enter the house so wouldn't know about electrical points, it's Sky (or whoever) who drills the wall and connects it internally).

flaneurs_lobster

Edit: OR don't need to enter the house so wouldn't know about electrical points, it's Sky (or whoever) who drills the wall and connects it internally).

That's just plain wrong. Are you describing your own experience? Atypical if you are.

If the service is using the Openreach network then the install, from the street terminal all the way to the ONT box sitting in your house (including any drilling through walls) is the responsibility of Openreach (or their appointed subcontractors). They should also make sure the thing is actually working, so yes - needs an electrical supply.

XzavierWalnut

The OR staff knocked on the door to advise they had arrived and that was it. Did not tell me when they had finished, just went.
They did not ask me anything, and did not put the box anywhere near where the original wire entered the house. Also they did not drill into the house, this was done by the Sky engineer.
Also, they drill into your house so they can secure their ladder to the wall. They are supposed to fill the hole in, but they did not.
Strange thing is, that the Sky engineer fitted his cable to the inside box first, then realised it did not reach the OR box. So he moved the OR box a bit higher up the wall. I didn't think at the time to ask why he could now move it because of his mistake, but could not when I asked for it to be moved.
After all that, I looked at the inside of the OR box and its fixed to the wall by 3 screws, so I am going to move it myself.

JSmithy45AD

https://forums.moneysavingexpert.com/discussion/comment/81968154#Comment_81968154

"Also they did not drill into the house, this was done by the Sky engineer." Which is what happened in my case 3 years back @flaneurs_lobster

flaneurs_lobster

https://forums.moneysavingexpert.com/discussion/comment/81968212#Comment_81968212

I stand corrected, seems that Sky are atypical in that they do have engineers that may carry out the internal stage of a FTTP install. In fact there were trials where they did the entire job from pole to interior but that no longer happens.

Other ISPs do not have this capability and Openreach will complete the entire job (as they do for BT/EE).

Paradigm

Open reach did everything when I had mine 18 months ago, even down to connecting the router. The only contact I had with Sky was ordering the FTTP & details of when OR were turning up.

B0bbyEwing

Haven't read the responses so it's probably been covered. Only read the OP.

I had the same concerns. Driveway dug up or cables running over pavers. Put me off it for ages.

Then I got it installed & it came in the same way the old broadband did - from above. Literally no difference.

The box on the inside just needed mains power that's all.

flaneurs_lobster

https://forums.moneysavingexpert.com/discussion/comment/81968316#Comment_81968316

If you had read the other posts you'd see that the OP's current connectivity is underground not from a pole.

Eldi_Dos

Lets hope the underground duct does not enter the OP's premises via the showeroom or B0bby could get stuck in a bit of a daja vu loop.