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Virgin Cash ISA Stopped Receiving Interest

Last year I set up a Virgin fixed rate ISA with monthly interest. This went ok and I received the monthly interest as expected. However, I have just realised that I have had no interest since October last year. The ISA matures in June this year, so I was going to wait and see what happens. Has this happened to anybody else?

Comments

  • boingy
    boingy Posts: 2,029 Forumite
    1,000 Posts Third Anniversary Name Dropper

    You should ask them ASAP rather than waiting for maturity.

  • westv
    westv Posts: 6,661 Forumite
    Part of the Furniture 1,000 Posts Name Dropper

    I asked them. They say the account is set to annual interest but to get in touch if I want it changed. I told them to keep it as is but that I am surprised as I was receiving monthly interest up to Oct 25 and the online statement shows that. I don't remember changing anything.

  • westv
    westv Posts: 6,661 Forumite
    Part of the Furniture 1,000 Posts Name Dropper

    Virgin offered no explanation for the change but AI suggested that they often do major system updates in October which might have caused a glitch.

    It seems though that it has never happened to anybody else on here.

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