Lloyds bank returned my standing order

Gonk1967

I Have an ISA with Lloyds bank, in July 2025 I renewed it as a fixed rate ISA understanding that I could not withdraw money from it within a year, it is due to mature in July 2026. I set up a standing order on the first of every month to pay £100 into the ISA. I currently have £19,000 allowance remaining…

This morning the standing order was returned. I thought this was weird so I tried to do a manual top-up and got the following error message…

Has anyone else come across this issue? I'm pretty sure i didn't convert it to a help to buy ISA and why would it limit me to £1,000 deposits?

eskbanker

Must be some sort of Lloyds glitch if you're getting an irrelevant error message about HTB ISA - you may find that someone else reports the same thing but even if you do, I'd suggest that the most productive way forward would be to contact Lloyds…

Gonk1967

https://forums.moneysavingexpert.com/discussion/comment/81945854#Comment_81945854

Update: I spoke with the bank today, apparently there was a glitch and because I renewed the ISA as a fixed rate I should have only been able to pay into it for 30 days, apparently i was paying into it for 7 months. She didn't understand why it was showing as a HTB error and concluded that it was the only error message available!!!

I've now opened a new ISA and will transfer the funds from the locked ISA into it when it matures in July.