We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

PCP claim & Consumer Rights Solicitors

I signed up with Pearl Legal in June 2022 to progress my PCP claim against Black Horse Finance. They passed my case onto Crystal Clear Law, who then passed me to Consumer Rights Solicitor. Inbetween I used the free complaints letter on MSE to go direct to Black Horse, who confirmed that my loan had been subject to a DCA. In nov 2024 I instructed CRS that I no longer wished for them to act on my gehalf by email, but they have continued to write to me.

With the FCA ruling, what obligation does CRS have over me ? Their latest email is asking me to sign another document, and is also asking me to forward any correspondence from Black Horse to them.

Can I ignore CRS, what are my options here ?

Comments

  • Ayr_Rage
    Ayr_Rage Posts: 3,819 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper

    If you want to represent yourself then you'll have to terminate your contract with CRS and pay them their exit fees.

Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.1K Banking & Borrowing
  • 254.3K Reduce Debt & Boost Income
  • 455.3K Spending & Discounts
  • 247.1K Work, Benefits & Business
  • 603.7K Mortgages, Homes & Bills
  • 178.3K Life & Family
  • 261.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.