EP Financial Solutions - Scotland

ChirpyChicken

Looks like a Scottish only letter. After the dcb legal letter.

We wont see this in England

Rjw1984

The original supposed 'parking offence' took place in England and they have passed it to a Scottish firm to chase the money.

Coupon-mad

Send exactly what I suggested.

The wording was deliberate and careful.

Rjw1984

https://forums.moneysavingexpert.com/discussion/comment/81943734#Comment_81943734

Sent, I'll let you know what they say 👍

ChirpyChicken

https://forums.moneysavingexpert.com/discussion/comment/81943737#Comment_81943737

Dont be surprised if you get no reply

Now get on with your life

Coupon-mad

But please then report them to the organisations I listed, for misleading registered keepers in Scotland.

They need to be scared off, even if not sanctioned. But I think there are grounds that could & should be investigated.

Rjw1984

I've reported to all 3 suggestions

Coupon-mad

Nicely done. More people should.

Rjw1984

Reply received

Dear Sir/Madam,

Thank you for your e-mail.

We write with regard to your recent communication concerning the above matter.

We are committed to ensuring the security of the data that we hold.

To ensure we comply with protecting this information, we would be grateful if you could firstly confirm that you are the customer. If so, please can you further confirm your full name and current/previous address, postcode, date of birth and best contact number?

Alternatively, if you are contacting us on behalf of a third party please confirm both your and their full address details.

Upon receipt of this information we will be pleased to assist you further.

Kind Regards,

Customer Services

DrLex

What a specious reply! None of your questions require a response with any personal data, so it looks like a template to be used for a demand for details of the claimed infraction or SAR. Next stop, emails to CAB Scotland, Consumer Scotland and the CMA.