Sky social tariff – can my nephew switch after signing 24-month contract?

kah22 · 25 March at 1:22AM

My nephew is due to have Sky installed this Saturday. He’s on a 24-month contract at around £40/month (not sure of the exact package).

He receives Universal Credit.

Would he be eligible for Sky’s social tariff? If so, can he switch now, or is he tied in and would have to wait until the contract ends?

If it is possible, who should he contact to get this sorted?

Ayr_Rage · 25 March at 6:58AM

Have you checked this page?

https://www.sky.com/help/articles/sky-social-tariff

If he is not yet a customer then this line is important.

"If you don't already have Sky Broadband, get in touch with us."

GrumpyDil · 25 March at 7:20AM

Alternatively if it hasn't already been installed can he cancel the current install and re-order on a social tariff?

JSmithy45AD · 25 March at 7:51AM

https://forums.moneysavingexpert.com/discussion/6661166/sky-social-tariff-can-my-nephew-switch-after-signing-24-month-contract

If he's going to be paying around £40 then that sounds like he's taken the TV/BB package at £39 per month. The dearest BB (for me) is showing as £35 per month for 900Mbps. The TV part is not included in the social tariff, it would be BB only at £20 for 24 months with (apparently) no April rises. It would give him access to the Sky mobile free 1GB data plan (free calls & texts) for just 12 months (no extension beyond that allowed).

Note that the cheapest Sky TV Stream package is the Essentials deal at £15 a month (24 month contract with April rises) but it really is minimal, the next tier up is the Ultimate Streaming package at £22 per month, same T&Cs.

Depending on his needs and capabilities, the £40 (£39?) a month deal he's signed up for may suit better.