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O2 leaving early - or not.

MrGentlyBenevolent · 2026-03-24 16:06:12

I ordered 2 sim only on a 12month contract with o2 in September 2022. This continued to run till November 2024 when I or o2 was hacked and I was sim swapped with an esim (Which I didn't know existed and neither did my bank security advisor!!) O2 then (after a lot of phone calls where they were unable to tell me how it had…

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MrGentlyBenevolent Posts: 7 Forumite

27 March at 1:32PM

https://forums.moneysavingexpert.com/discussion/comment/81939223#Comment_81939223

The fraud issue; soomeone took control of my phone line by hacking my account and ordering an esim which was downloaded to their phone. Beware your phone going dead outside O2 office hours!. there is no 24 hour fraud line to call.

O2 have now refunded me the early termination charge, it would appear.

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O2 leaving early - or not.

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