UKPC DCB Legal - yet another LBC

pesser_2

https://forums.moneysavingexpert.com/discussion/comment/82128351#Comment_82128351

thank you

Shall i give them my blue badge number ?

Coupon-mad

You can cover that in the image

pesser_2

oh so shall i attach an image of the front of the blue badge as well ?

pesser_2

oh you mean they have it on record anyway ?

Coupon-mad

https://forums.moneysavingexpert.com/discussion/comment/82128407#Comment_82128407

No. They don't. You are attaching the image.

pesser_2

Done and sent, and thank you once again Coupon-mad👍

pesser_2

Got a strange response surely they would have these details at hand already :

Dear Sirs,

We thank you for your recent email.

We take the confidentiality of our matters very seriously and as a result, we ask you to answer the following security questions in full before we can correspond with you via email.

Please could you confirm:

Your full name

First line of your address

Postcode

By responding to this email, you consent for us to use this email address for communication in relation to your case, this may contain information that is personal to you. When communicating by email, please remember that it may be ‘unsecure’. If at any time, you no longer wish for your personal information to be communicated by email, or you no longer have access to this mailbox, please notify us immediately.

Should you prefer to discuss this matter on the telephone, please do not hesitate to contact us on 0203 838 7038.

Kind Regards,

[Removed by Forum Team]

Coupon-mad

That's not a 'response' and it isn't strange.

It's addressed 'Dear Sirs' so it is clearly a standard automated reply and it is sensible data protection to ask you to prove it's you with a few answers.