Acknowledgent of service Civil National Business Centre/Minster Baywatch

Jillski

In completing the AOS form do I have to give a phone number? I am completing all the paperwork on behalf of my partner and would prefer to give my phone number.

Thanks.

Gr1pr

A phone number is required for the Mediation service stage, but any suitable phone number can be used and anyone can be nominated for that call

Jillski

Thank you.

I've just noticed that I could also sign on his behalf as a Litigation Friend?

ChirpyChicken

no you do not sign it as such, its done online not on paper!

Do not do the paper work

write it in his name only

Jillski

oh no, I just signed it and sent the paperwork. by post. Should I do again online?

ChirpyChicken

yes

No where in the newbies guide does it say to do it via the post

Gr1pr

As above

Study the updated 8 steps in the 1st post in the defence template thread in announcements

Jillski

Thanks. I'll do it online.

Le_Kirk

https://forums.moneysavingexpert.com/discussion/comment/81925078#Comment_81925078

No, HE will do it online. You can help but it must be in the name of the person who received the claim form.

Jillski

In trying to complete the section of the on the Money Claim Online form headed 'Claim History' I get the following:

Available options

'A bar has been put in place on this claim. You cannot respond to the claim at this time'.

The form is dated 11 March 2026 and I initially responded on 16 March via post.

Gr1pr

Probably because you posted it by mistake and they have received it, so not following our advice

I would download a digital copy, fill it in, and get the defendant to email it to the AOS email address at the CNBC in Northampton, just to be sure. Then get him to check for the auto response email back

Then keep checking the claim history until its logged

In future, follow the advice on here ( no posting anything. ) , tae your time, no rushing