Switch provider but still outstanding device plan

KevWinter

Hi

I'm currently with O2 but thinking of leaving due to the recent price hikes.

I think I'm out of contract but it doesn't say when I log on. I still owe on the device plan. If I switch to another contract with someone else will i get a final bill for the device or keep paying instalments?

I text info and got the below.

We hope you don't decide to switch today, but if you do switch, you'll have £125.80 left to pay as of 12/03/2026. This is the remaining balance for your Device Plan for this device and any remaining balance for a Device Plan for an Apple Watch, if you have one on this account. Your final bill will still include any airtime you've used and any out-of-bundle charges like Charge to Mobile services.

After you leave, you'll lose services on your account including any free-of-charge ones. If you've got accessible formats active on your account, this service won't be available either

Tree_pipe99

It will still be installments but you can pay the whole amount if you want to.

KevWinter

Thanks, I was trying to work out if O2 would force me to pay in full or if I could go on paying installments while switching to a new provider.