ONE PARKING SOLUTIONS PCN

Hass11

Hi, 

I got a PCN from one parking solutions from at 5am on the 4th of jan and another 8th of feb 2026 at 12pm my disabled mother lives there I sometimes go there to look after her and help her out for shopping, the car was parked right next to her door to make it easy for her to get in, I know they won’t care what I tell them in appeal hence why I ignored the windscreen ticket and followed the newbies thread. 

I now received the notice to owner letter for the 4th of January ticket and properly going to get the other one too soon. Do you think it go to court and will my defence hold up in court? 

Hass11

can anyone help me?

fast_furious

Follow the steps in the Newbies thread and you won’t go wrong.

I had two separate cases. One was discontinued before court. The other went all the way to a hearing, and I won.
The reason is simple, I didn’t try to be clever, I didn’t argue mitigation, and I didn’t freestyle anything. I followed the forum templates and process step by step.

Don’t argue about your mum’s disability or personal circumstances. Private parking firms and courts don’t decide cases on sympathy, they decide them on procedure and legal points.

Treat each PCN as its own case, watch the deadlines, and only use the legal and technical points from the Newbies thread.
Do that, and you give yourself the best possible chance.

Hass11

https://forums.moneysavingexpert.com/discussion/comment/81887238#Comment_81887238

Cool thanks, as it says from the newbies thread the next step is to appeal with the template for all. Do I wait for specific date or just sent the appeal now? And also for the second I should wait for the NTK right?

fast_furious

You’re now at Notice to Keeper stage, so it’s too late to use the initial appeal template from the Newbies thread.
Do not send any appeal at this point.
Just keep all letters, ignore debt collector demands, and wait to see if they issue either:

• a Letter Before Claim, or
• a court claim

If either arrives, follow the relevant steps in the Newbies thread for a pre-action reply or defence.

Each PCN must be treated separately and deadlines must be watched.

Also, the timestamps on your PCN show about 10 minutes (05:00:47 to 05:10:58).
BPA operators are required to allow a consideration period on arrival and a minimum 10-minute grace period at the end of permitted parking.

Whether this helps depends on the type of site and signage. If it’s a normal car park offering parking on terms, a ~10-minute stay is arguable as within consideration/grace. If it’s a permit-only site with “no unauthorised parking” wording, they will argue no contract was offered, so grace periods don’t apply in the same way.

Either way, a 10-minute stop is de minimis and is a useful defence point later, alongside signage, landowner authority and POFA compliance.

Hass11

https://forums.moneysavingexpert.com/discussion/comment/81887254#Comment_81887254

it’s a car park in a residential compound. I will wait for any letter for the first one ( which is at NTK stage) and for the second it’s still at the windscreen stage should I wait and see if they sent the NTK or appeal now either way the template ?

Also it says on the newbies thread to appeal at the NTK stage, I’m confused lol

IPC members are different:

In the case of CURRENT IPC AOS MEMBERS ONLY, we now advise to WAIT for a Notice to Keeper to arrive and then challenge once as the KEEPER, not driver, using the template appeal, as shown below.

fast_furious

Treat the two PCNs separately.

For the one already at NTK stage, do not wait. You should submit the standard blue template appeal now, within the 28 days from the NTK issue date. Do not add anything, do not explain what happened, and do not name the driver.

For the one still at windscreen stage, you do not appeal yet. You wait for the Notice to Keeper to arrive. If they want to rely on keeper liability, they must send a compliant NTK between day 29 and day 56 after the windscreen ticket. If no NTK arrives within that window, they cannot transfer liability to the keeper.

Residential compound cases usually turn on signage, landowner authority and whether a contract was even offered. Do not get drawn into explaining circumstances. Stick to process and deadlines.

Hass11

https://forums.moneysavingexpert.com/discussion/comment/81887278#Comment_81887278

cool I will do that now, I will keep you updated on here.

Coupon-mad

https://forums.moneysavingexpert.com/discussion/comment/81887293#Comment_81887293

OPS won't cancel the PCNs so we don't need to see their replies, ta! There is no fair appeal with IPC firms, so do NOT try the IAS.

Ignore DRA £170 threatograms - see the pictures in post 4 of the NEWBIES thread.

You can also read the MSE Guide to fighting private PCNs (red link, top of page). Same info is shown in both this forum and in that Guide, as regards the debt recovery letters being a futile stage and ignoring these demands being risk-free as long as you don't miss or ignore a Court Claim (easy to defend).

Consistent advice here is easy to find and not just from random strangers. The MSE Guide is official 'Martin Lewis backed' advice.

Just don't go moving house without telling OPS and their DRA dogs. But that's common sense, not parking specific.

Hass11

I got another one 🤬 ( third one now )