Monmouthshire BS Regular Saver 6%

epm-84

I tried to open one. Unable to verify my nominated account in the app. Phoned up and was told to either send through a statement showing my nominated account, or to try another account. Went for the statement option and no response yet.

friolento

https://forums.moneysavingexpert.com/discussion/comment/82029224#Comment_82029224

That's just a hurdle you have to take. It will be alright once your nominated account it verified.

HHUK

https://forums.moneysavingexpert.com/discussion/comment/81881952#Comment_81881952

I had one of each until the app exclusive matured recently. Must admit I had it mind that the branch exclusive version was due to mature today, having opened it on 02/09/2025 but I now see there is no mention of maturity, whilst interest is due to be paid next March. It's still paying 7% pa interest, so I may as well keep paying in £500 pcm while I can. Have I got that right, or am I missing something, please?

wmb194

https://forums.moneysavingexpert.com/discussion/comment/82121899#Comment_82121899

Check it again tomorrow or Thursday: it has a 12 month term. Remember that Monmouthshire's app and browser based banking are very slow to update. Mine matured on Sunday 30/08 and it only showed as matured today at c.13.00 but for me it was probably delayed by the bank holiday.

Pickledonionlover

https://forums.moneysavingexpert.com/discussion/comment/82121899#Comment_82121899

My branch exclusive one matures this week and I was given the maturity options a couple of weeks ago

The one for me was closure by postal cheque as no direct external electronic payment was offered.

wmb194

https://forums.moneysavingexpert.com/discussion/comment/82121945#Comment_82121945

I had the matured fund transferred into an easy access savings account and today I've asked for this easy access account to be closed and the proceeds transferred to my nominated account. Hopefully it'll work.

SJMALBA

Mon BS

When my RS 8 matured, it still showed as an RS online (2 days to update online, seemingly app updates are quicker?), so I confirmed via a phone call that it had matured, then did an account closure online (they can't/won't close an account over the phone) by selecting account details, then selecting the account closure option which appears in the list on the left hand side - funds (capital and interest) arrived in my NA by late afternoon/evening the same day.

I confirmed via secure message that I could do the same with the Branch Exclusive, so did that yesterday - as this was a bank holiday in England/Wales, it won't have been actioned until today, so hopefully I will have funds by… 17:00 or thereabouts?

vandanfc

SJMALBA did your funds come through today?

I put a request in at about 9.15am this morning, but haven’t received my funds yet.

SJMALBA

https://forums.moneysavingexpert.com/discussion/comment/82122237#Comment_82122237

Yes, checked @ 17:45, and the funds were there.

Hal17

Can someone please help on the following. My wife has received a letter regarding the maturity options on her Branch Exclusive Regular Saver. The option regarding the transfer of funds elsewhere states you need to send an original certified copy of your bank statement!

She is not able to do this. Reading the comments above we have looked on her App but cannot see anything relating to closing the account. She has provided her nominated bank details. How does she request a closure of the account and get the funds sent to her nominated bank. Thank you for your help.