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Notifications

What I did:

Answer

Received a notification alarm indication at the bell icon. Clicked the bell icon to read the notification message. The notification clears in the list but remains at the bell icon.

What Should happen:

Answer

When a notification is read, the alarm indication should clear at the bell icon

What happened:

Answer

The alarm icon at the bell icon does not clear

Why it matters:

Answer

It means I do not know whether there is a genuine notification or not

Device/Browser:

Answer

PC Windows / Chrome

notifications 2.png

Comments

  • MSE_Stephen
    MSE_Stephen Posts: 1,328
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    Community Admin

    Hi @Grumpy_chap

    I've moved this to Site Feedback, to keep the new board just for issues with the Rich Editor.

    I think this is already a feature request with out provider. I will check.

    Personally, I've gotten into the habit of scrolling down and 'Mark All Read' for this issue.

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  • Grumpy_chap
    Grumpy_chap Posts: 21,815
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    Thanks.

    For me, it only seemed to start happening when the new RTE came online. It might be because the new RTE created far more notifications as every time a post is quoted that creates a notification now. Previously, an individual had to be tagged to create a notification.

  • MSE_Stephen
    MSE_Stephen Posts: 1,328
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    Community Admin
    edited 6 February at 12:09PM

     It might be because the new RTE created far more notifications as every time a post is quoted that creates a notification now

    Yes.

    There are a lot of changes that I'm noticing with the editor change, but they aren't really because the editor has changed something.

    Another example is that my Iphone Outlook app notifications have suddenly got tiny text - but that's because quoted posts are shown as long links now - and Outlook has decided to shrink all text to the long-link size.

    It's probably always done that, but it's only now a problem.

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  • Grumpy_chap
    Grumpy_chap Posts: 21,815
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Forumite

    As you mentioned notifications on mobile devices, I use an Android phone (Motorola) and have never received notifications on that device, either before or after the RTE change. I know, when we were away in October, I had been tagged in some threads and simply did not see those queries until returning home to use the PC as normal.

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