Current account switch to Nationwide Flex-account , from Chase, help please

Zanderman

https://forums.moneysavingexpert.com/discussion/comment/81892610#Comment_81892610

App 30 years behind? If they had an App 30 years ago they were very advanced!

You obviously don't like Nationwide. But many other people do, not least (as regularly discussed on this forum) because of their handing out of money to qualifying account holders each year. No others do that.

(and, for this thread, your opinion has been given a little late)

friolento

https://forums.moneysavingexpert.com/discussion/comment/81892610#Comment_81892610

That’s not the Nationwide I have been with for the past couple if decades.

Whilst I don’t have my main current account with them, they have some super offers for new customers - the switch bonus, the FlexDirect, their Regular Saver, their Fairer Share payments to mention but a few of the perks. All easy enough to get, and with clear anf fair T&Cs.

Their app might not be flash but it does the basics people need, and some folks love their continued High Street presence. They also offer a packaged account many people like. There are absolutely no issues with accessing your money in Nationwide unless you breach the T&Cs and/or engage in shady or fraudulent business - just like any other bank/BS.

Trustpilot and tabloids are not sources I would consult when looking for a current or savings account because they are known for gatherings of disgruntled, sometimes uninformed, and sensation seeking folk.

From what I have gleaned here on the forum about them, you are the only person who would advise against them. Disgruntled ex employee perhaps?

Rob5342

https://forums.moneysavingexpert.com/discussion/comment/81892816#Comment_81892816

I'm not a fan of them either, mainly because they are so unbelievably old fashioned and behind the times and seem to have little interest in offering anything remotely modern.

My daughter is with them and she has never had any problems though . Their app is very crude but does work.

born_again

https://forums.moneysavingexpert.com/discussion/comment/81892610#Comment_81892610

Switched to them last year. Zero problems & app is just as good as others. Does what you need.

Eldi_Dos

https://forums.moneysavingexpert.com/discussion/comment/81893026#Comment_81893026

The demographics of their clients,who provide the majority of the funds are I would imagine inclined to prefer tried and trusted methods that they are comfortable with rather than something that changes every other day.

Zanderman

https://forums.moneysavingexpert.com/discussion/comment/81893062#Comment_81893062

Do we know the demographics of their clients? And why they would prefer tried and trusted methods?

Edited to add - the demographics look fairly broad to me:

Eldi_Dos

I did say the demographics of who provide the majority of the funds, which kind of narrows it down a bit.

Zanderman

https://forums.moneysavingexpert.com/discussion/comment/81893115#Comment_81893115

Maybe, but it makes little sense.

Why would they have systems that reflect the preferences of those who provide the majority of funds? They are, surely, likely to be trying to attract new customers, which that demographic analysis seems to support. Not just keeping to the wishes of what might be a minority, who simply have more money.

And what are the demographics of these people who hold the majority of funds, and why do they have particular preferences for app or systems?

And why, as a building society, would they target the largest fund holders - surely they'd target, if anyone, the debt-holders? Their core business, traditionally, is mortgages.

I'm not sure what you're basing your suggestions on!

Eldi_Dos

" Why would they have systems that reflect the preferences of those who provide the majority of the funds "

I would have thought the answer to that would have been self evident.

clairec666

https://forums.moneysavingexpert.com/discussion/comment/81892610#Comment_81892610

I have had a somewhat different experience with Nationwide.

And my opinion of the Daily Express is probably at odds with yours too…