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Faulty freezer 16 months old
Comments
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Assuming the fused switch is ok, then the next two things to check are the fuse in the plug, and that the socket it's plugged into is working correctly (plug in a desk lamp or similar small item). There's little point pursuing the consumer rights angle if it's something that is hopefully straightforward.
If the fuse in the plug has blown, replace it with the correct rated fuse and see if the same problem reoccurs, which means there is something wrong with the appliance (my guess would be a failed compressor in that case).
If the socket isn't working, plug the appliance into an extension lead and try another socket to make sure the appliance itself is ok. In that instance, you have a wiring problem and the appliance would seem to be fine.
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I was going to ask that question. I know the freezer section of mine doesn't have a light but the fridge does.
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They never said if the fridge part of the F/F was working ,that would indicate the electrics are live ,most modern F/F only have one compressor and bleed off cold air from the freezer too the fridge.
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