Motorola Warranty

dumpster_fire2025

I often wonder what the point of this sort of thread is, where the OP asks for help and then basically tells everyone they're wrong and why they're wrong to every response they apparently are seeking.

If you're so sure you're right, and know better than everyone else, what's the point?

born_again

https://forums.moneysavingexpert.com/discussion/comment/81862129#Comment_81862129

But a independent 3rd party company who deals with repairing these phones has. 🤷‍♀️

thehig

https://forums.moneysavingexpert.com/discussion/comment/81862143#Comment_81862143

They havnt, they just said it's physical damage, nothing else no evidence provided

Also they are working for Motorola, not independent

thehig

https://forums.moneysavingexpert.com/discussion/comment/81862140#Comment_81862140

Because the responses I'm getting seem to be from Motorola 😂

dumpster_fire2025

https://forums.moneysavingexpert.com/discussion/comment/81862157#Comment_81862157

Oh, the old "everyone who disagrees with me works for the company" schtick?

It's an oldie, and definitely not a goodie.

born_again

https://forums.moneysavingexpert.com/discussion/comment/81862157#Comment_81862157

I doub't anyone one here works for them. As we are far to busy work for too many other companies.

We are looking at this from a independent point of view 👍

thehig

https://forums.moneysavingexpert.com/discussion/comment/81862170#Comment_81862170

https://forums.moneysavingexpert.com/discussion/comment/81862178#Comment_81862178

Obviously know one here works for them, I said the replies seemed like it.

As in going Consumer rights route anyway, it's Currys/Car phone Warehouse I'm dealing with, as Consumer Rights Act doesn't really apply to Motorola

flaneurs_lobster

My partner used to work for Motorola, does that count?

Was 40 years ago, mind.

thehig

https://forums.moneysavingexpert.com/discussion/comment/81862229#Comment_81862229

Yes, it's all your partners fault 😂

More reading online suggests Motorola are way harder to deal with since merging with Lenovo.

Anyway, it's Currys/Pc World I'm trying my luck with

SiliconChip

If you're confident of your interpretation of the CRA then you should pay to open a small claim against Currys and make your case, but if they judge disagrees with you then you'll know that the knowledgeable people on here who have warned you that you could be wrong were in fact correct.

I'd say it's fortunate that it's not Motorola you have to deal with (even though it won't be a picnic with Currys) as I had to do a chargeback in order to get a refund for a returned item which they had promised to pay but never did.