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Is this a scam ?

Hi all.
Ive just received 2 texts in quick succession from M&S Bank giving me 2 different 6 digit security codes. 
However I don't have any bank or credit card accounts with M&S.
Should I be concerned ?
I tried to ring them but because I don't have any account number I just keep going round in circles....
TIA
«1

Comments

  • dunstonh
    dunstonh Posts: 121,921
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    Should I be concerned ?
    No.  You should ignore them.

    Its likely that the links in the email take you to places you don't want to go.   

    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • ColdIron
    ColdIron Posts: 10,359
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    edited 26 January at 5:26PM
    topcat105 said:
    However I don't have any bank or credit card accounts with M&S.
    M&S Bank is part of the HSBC Group, anything there?
  • masonic
    masonic Posts: 30,821
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    edited 26 January at 5:30PM
    It could be something as simple as another customer miskeying their phone number when they registered it. If you are concerned, check your credit report to confirm there are no M&S accounts or M&S/HSBC searches on it.
  • boingy
    boingy Posts: 2,031
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    I agree it's most likely someone making an error when entering their phone number rather than a scam. You got two because they will have selected "resend" when the first did not arrive. Hopefully they have figured it out by now!
  • born_again
    born_again Posts: 25,196
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    MS bank closed accounts in Aug 2021, could be related to a credit card.
    Life in the slow lane
  • saverkev
    saverkev Posts: 145
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    topcat105 said:
    Hi all.
    Ive just received 2 texts in quick succession from M&S Bank giving me 2 different 6 digit security codes. 
    However I don't have any bank or credit card accounts with M&S.
    Should I be concerned ?
    I tried to ring them but because I don't have any account number I just keep going round in circles....
    TIA
    I would contact them ASAP to ensure you have not been the victim of some sort of fraud (e.g.someone opening accounts in your name)

    Fraud Number  03459000900
  • topcat105
    topcat105 Posts: 113
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    Thanks all.

    That's put my mind at rest somewhat .
  • maman
    maman Posts: 30,907
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    artyboy said:
    dunstonh said:
    Should I be concerned ?
    No.  You should ignore them.

    Its likely that the links in the email take you to places you don't want to go.   

    Skegness? Jaywick Sands?
    Clacton even! 🤣

    More seriously, I'd think someone realised their phone number error after two failed attempts but you could speak to the fraud line for peace of mind. 
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