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Onetouch switch - City Fibre / Toob

dreamypuma
dreamypuma Posts: 1,359 Forumite
Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
edited Today at 5:13PM in Broadband & internet access
Hi - I'm looking for some insight into what OneTouch switch looks like from Openreach to City Fibre.

Currently we are with TalkTalk (Openreach FF) and our contract ends on 4th March, we'd normally give 30 days notice on 2nd February.

We are looking to switch to Toob (CityFibre) -  They have an offer that we'd like take advantage of, but this ends on 28th January (4 days before we would normally start the order with Toob)

If we use Onetouch switch, do we get a choice of installation dates with City Fibre? Or will they just align the install / go live date to coincide with our TalkTalk contract end date?

Would we be better to avoid Onetouch switch in it's entirety and manage it ourselves?

The early termination fees seem trivial on TalkTalk full Fibre (around £10pm), but where possible we'd like to make the switch as efficient as possible, and still avail the offer from Toob.

Any insight on past experiences or steer would be appreciated.

Thanks in advance.
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