Lloyds future payment set up

Barkin

wmb194 said:

SevenOfNine said:

Barkin said:

SevenOfNine said:

Is that right, if I've set up a random one-off future payment, there's no indication remaining on my a/c that I did it. I'm not hiding anything, I just find it odd. Thought it might be there as 'pending' at least.

I've just set one up in the app, and it shows under "view upcoming payments".

I couldn't find a way to amend/delete it in the app. Had to use online banking on my laptop to do that.

I thought I'd see it there, but there's nothing (I'm on a lap top), so selected the "payments due before" option & stuck a suitable date in, all DDs & SO's came up, but right at the bottom it said something like "irregular payments don't show here"!

I'm something of a 'printer', so I do have the confirmation on paper that I set up a one-off payment, but I'm not filled with confidence that it's invisible to me on screen.

This works for me in a web browser. On the home page next to the relevant account select, “More actions” - “payments and transfers” - “manage pending payments.” Scroll to the bottom of the page past your DDs and SOs and you should see a section titled, “future dated payments.”

That's the fella, and where the options to amend or delete are found.

SevenOfNine

Barkin said:

wmb194 said:

SevenOfNine said:

Barkin said:

SevenOfNine said:

Is that right, if I've set up a random one-off future payment, there's no indication remaining on my a/c that I did it. I'm not hiding anything, I just find it odd. Thought it might be there as 'pending' at least.

I've just set one up in the app, and it shows under "view upcoming payments".

I couldn't find a way to amend/delete it in the app. Had to use online banking on my laptop to do that.

I thought I'd see it there, but there's nothing (I'm on a lap top), so selected the "payments due before" option & stuck a suitable date in, all DDs & SO's came up, but right at the bottom it said something like "irregular payments don't show here"!

I'm something of a 'printer', so I do have the confirmation on paper that I set up a one-off payment, but I'm not filled with confidence that it's invisible to me on screen.

This works for me in a web browser. On the home page next to the relevant account select, “More actions” - “payments and transfers” - “manage pending payments.” Scroll to the bottom of the page past your DDs and SOs and you should see a section titled, “future dated payments.”

That's the fella, and where the options to amend or delete are found.

Unfortunately, not for me. When I follow that exactly, at the bottom it says " There are no existing future payments to be displayed"! Every alternative way of searching brings nothing (other than DD's & SO's), even in the bank I got what I'm sure is WRONG information, I don't believe I wouldn't be able to see it set up somewhere on-line, to check, amend or cancel if I wanted to.

EarthBoy

SevenOfNine said:

Bit puzzled. On 2 Jan I set up a single future payment for 1 Feb. I have printed "you set up" confirmation, & it's all correct.

Looking recently on my a/c I can't actually see it set up anywhere, nothing in 'pending', all DDs & SOs, but not this transaction.

Popped to Lloyds Bank, told "no, you won't be able to see it, but you'll know once it's paid, it will show payment on your account".  I asked what happens if I want to change it though, the date or the amount. She said "you'd have to come into branch to do that".

Is that right, if I've set up a random one-off future payment, there's no indication remaining on my a/c that I did it. I'm not hiding anything, I just find it odd. Thought it might be there as 'pending' at least.

Try going through the motions of sending another payment to the same payee, but don't complete it. 
On my Lloyds app, if I create a future dated payment, and then try to send another one, before that payment date, I see a message saying there's already a payment set up for X date.  It won't let me cancel, or amend, the future payment, I'd need to go online for that, but at least it lets me see it. 

SevenOfNine

Earthboy.......THANK YOU. During the night (insomnia) I thought I'd set up a small p'ment to go out to a separate a/c, just for £10. Logged out & back in again, just for good measure. There it was, easily found there under "Future Dated Payments" £10.

So I set up the payment I can't see again, used same payment date, same amount, completed it & THERE IT WAS listed in F D P! Just the once, still no trace of my initial one, no message to tell me there was already a p'ment set up for it.

I've checked & double checked how many days in advance I can set up a 'future transaction', keep coming up with 31 days, I did set this p'ment up initially on 2 Jan, to be paid on 1 Feb (that's a Sunday so would 'go' on Monday), so all I can think of is that though Lloyds gave confirmation of the transaction set up, it's wasn't going to complete.

Thank you everyone for assistance & Earthboy for solution. I just tried your extra bit of advice double, double checking & tried to "make a payment" to the same company, now that I know the one I've just done is showing, & rec'd the message "there's already one set up".