nEFLIX DOWN last night - Snow?

castle96

My Netflix comes through Skydish. I could access the site on TV but all I got all night was the spinning thing. Nothing on BBC1 for a while. Does snow affect this? Others have reported the same. Heavy snow

flaneurs_lobster

Yes, sat comms can be muted by snow or heavy rain (and sunspot activity). Any snow sitting on the dish?

Boohoo

castle96 said:

My Netflix comes through Skydish. I could access the site on TV but all I got all night was the spinning thing. Nothing on BBC1 for a while. Does snow affect this? Others have reported the same. Heavy snow

Snow would effect the satellite signal for the live TV .

Netflix comes through your internet provider to the Sky box so maybe be an issue with internet.

A bit late now but did/ have you tried on demand as that uses internet and if that was not working it would mean the internet was the issue.

It could of also been Netflix servers.

JSmithy45AD

castle96 said:

My Netflix comes through Skydish...

It really doesn't...

castle96

JSmithy45AD said:

castle96 said:

My Netflix comes through Skydish...

It really doesn't...

?? but its part of my sky package...?   Wifi/alexa/etc was alll working fine

TadleyBaggie

As above, Netflix is delivered by broadband only. 

wongataa

castle96 said:

JSmithy45AD said:

castle96 said:

My Netflix comes through Skydish...

It really doesn't...

?? but its part of my sky package...?   Wifi/alexa/etc was alll working fine

You pay for Netflix through your Sky bill but Netflix can only be accessed through the internet.  It absolutely cannot be accessed through your Sky dish.

Neil_Jones

castle96 said:

My Netflix comes through Skydish. I could access the site on TV but all I got all night was the spinning thing. Nothing on BBC1 for a while. Does snow affect this? Others have reported the same. Heavy snow

On Sky+HD your on-demand stuff and recordings only works for 12hfs after it lost satellite signal and you haven't rebooted it since.  It used to be no signal no nothing, end of discussion.

Not sure about SkyQ in this department but presumably there's some similar thing in place, as Sky boxes generally refuse to do anything if they can't see a signal.