Moorside Legal LBC - Response

jib5

Hi complete newbie here, I know this stuff has been seen many times before but was hoping for some reassurance I am on the right lines just before I send my response! 

To sum up,
I have a LBC from moorside legal for a parking offence way back in 2023! I honestly dont remember but I think the car in question would have been in my wife's name at the time but I would have been driver. 
I have read the NEWBIE FAQ Thread on how to respond and drafted a response based on POST 2, the "generic solicitor" response.  

Before I email this in I wanted to check that this the correct response and is all that is needed at this stage? 
Never received any parking ticket from Alliance Parking related to this so had no idea about any of it until the trace letters came through tail end of 2025! Do I need ask for proof the offence etc. being so long ago? 

Had a couple of letters from trace debt recovery before the LBC which I know is all under the same umbrella as Moorside. How they still get away with this stuff and bullying people is beyond me! 

Thank you in advance to all who read this. 

Gr1pr

Respond to Moorside Legal with the LoC template response as in the advice 

Then await a Money Claim N1SDT pack from the CNBC in Northampton using MCOL to arrive in the post in due course 

Then follow the 8 steps in the defence template thread and the advice in post 2 in the newbies sticky thread in announcements,  with our assistance 

Ps, if the letters are in your wifes name, you received nothing, you are currently not involved,  she is, so at the moment everything is probably in her name,  her problem,  you dont email anything !

Car1980

Hold on. Simply email Moorside and Alliance Parking stating that you were the driver and the correct address for service is XYZ (presumably the same address as your wife) and that they must now ERASE all details they hold for your wife under GDPR. Therefore any liability under the Protection of Freedoms Act 2012 that your wife had is now extinguished as the required information has been provided prior to the commencement of proceedings.

This will send them down a snake all the way to the start of the board and they'll have to send the driver a fresh notice.

If they were stupid enough to make a court claim against your wife it would be a slam dunk. Keep evidence that you sent the email.

ChirpyChicken

The wife should do that then 
it needs doing on the portal
Simply type a quick letter up, save it as a pdf and then load it on the portal

jib5

ChirpyChicken said:

The wife should do that then 
it needs doing on the portal
Simply type a quick letter up, save it as a pdf and then load it on the portal

Thanks to both of you for this! So generally the advice is to avoid the portal and use email, but on this occasion the portal is favourable for my wife to make contact? 

ChirpyChicken

jib5 said:

ChirpyChicken said:

The wife should do that then 
it needs doing on the portal
Simply type a quick letter up, save it as a pdf and then load it on the portal

Thanks to both of you for this! So generally the advice is to avoid the portal and use email, but on this occasion the portal is favourable for my wife to make contact? 

There is no reason not to the use the portal

Coupon-mad

Agreed. There is no advice not to use portals.

jib5

Will act on this now. And thanks again for the help, very much appreciated

jib5

ChirpyChicken said:

jib5 said:

ChirpyChicken said:

The wife should do that then 
it needs doing on the portal
Simply type a quick letter up, save it as a pdf and then load it on the portal

Thanks to both of you for this! So generally the advice is to avoid the portal and use email, but on this occasion the portal is favourable for my wife to make contact? 

There is no reason not to the use the portal

one last question, when my wife is stating the correct address for service, do we need to state me/my name as the confirmed driver at the time? or just address details? 

Coupon-mad

The advice given above is that she specifically transfers liability to the driver by naming you, and your full postal address. As allowed by law.

We hope they will then do nothing with that info or will wrongly refuse it (sigh...please don't ask us if they are right...). = perfect defence for your wife if they then issue a claim to her.

jib5

Update, Success! Moorside have disappeared, now have a PCN in my name from Alliance Parking. The newbie thread says never admit you were the driver but we are certainly past that point now!

The PCN has a photograph of the car from ANPR cameras (which clearly shows me driving) and the details of when the "parking offence" was, times etc.

It was 3 years ago so hard to remember but I think grace period is what caught us out. cameras must have clocked the time at the gate rather than point of getting ticket etc.

What is the best move from here?