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England holiday June 2022

[Deleted User]
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I booked a holiday apartment in Penzance (would have been in June 2021) for one week via Booking.com, I had to cancel due to train strikes because I was due to travel on the Penzance sleeper train.

The proprietor initially agreed to a new booking in June 2023 for one week, however because she had to move back in she was unable to commit to this change and is not willing to give me any money back.

The Booking.com conditions for this stay was non refundable if cancelled a certain amount of time before the stay date and it was to late to cancel and receive my
money back by the time the train strike had been announced.


I wonder if anyone on here can advise me whether or not Booking.com are correct & that under English law I am not entitled to any of money back, please do let me know?


Unfortunately I did not take out any travel insurance for this cancelled holiday.



Comments

  • twopenny
    twopenny Posts: 9,377
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Forumite
    As I understand it the accommodation you booked was available to you but you didn't go.
    The train strike was not the fault of the owner.
    It was too late for them to re let.
    You could have got there by another means though not as pleasurable as the train.
    That was the terms of the contract you agreed to.

    You see the accommodation was there, time and money spent on cleaning and laundry for you. You broke the contract.
    Very kind and reasonable of the owner to agree another date even though it didn't happen.

    I can rise and shine - just not at the same time!

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  • heatherw_01
    heatherw_01 Posts: 6,916
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Ambassador
    Moved to the UK holiday board instead of the overseas travel board.

    I’m a Forum Ambassador and I support the Forum Team on the Quick Grabbit, Freebies, Overseas Holidays & Travel Planning and the UK Holidays, Days Out & Entertainments boards.
    If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
    All views are my own and not the official line of MoneySavingExpert.
  • sheramber
    sheramber Posts: 25,348
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Forumite
    The train strike was announced on 7 June.
     
    Did you not consider alternative travel to get there? 
  • ERROR Apologies the holiday would have been June 2022 not June 2021 
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