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CEX Sold me a Fake iPhone and will likely refuse a refund.

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Comments

  • Silvertabby
    Silvertabby Posts: 10,801 Forumite
    Ninth Anniversary 10,000 Posts Name Dropper Photogenic
    Zinger549 said:
    Glad this saga has had a happy ending.  Feel compelled to say, however, that if I was paying a substantial amount of money - not just for a phone -   I wouldn't  have accepted a display model that had been played with (or, as in this case, switched).  It would have to be in a sealed box, brought from the stockroom, or I would take my money elsewhere.


    CEX sell second hand goods. The phones on display are the ones available. That might of been the only 17 pro max they had.
    £1.8K for a used 'phone.........!
  • lincroft1710
    lincroft1710 Posts: 19,572 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Zinger549 said:
    Glad this saga has had a happy ending.  Feel compelled to say, however, that if I was paying a substantial amount of money - not just for a phone -   I wouldn't  have accepted a display model that had been played with (or, as in this case, switched).  It would have to be in a sealed box, brought from the stockroom, or I would take my money elsewhere.


    CEX sell second hand goods. The phones on display are the ones available. That might of been the only 17 pro max they had.
    £1.8K for a used 'phone.........!
    This point was already made on about the 8th post of the thread
    If you are querying your Council Tax band would you please state whether you are in England, Scotland or Wales
  • prowla
    prowla Posts: 14,375 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Zinger549 said:
    Glad this saga has had a happy ending.  Feel compelled to say, however, that if I was paying a substantial amount of money - not just for a phone -   I wouldn't  have accepted a display model that had been played with (or, as in this case, switched).  It would have to be in a sealed box, brought from the stockroom, or I would take my money elsewhere.


    CEX sell second hand goods. The phones on display are the ones available. That might of been the only 17 pro max they had.
    £1.8K for a used 'phone.........!
    1.8 Kelvin - that's pretty cool.

  • GDB2222
    GDB2222 Posts: 27,170 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    QrizB said:
    Sorry, I'm still stuck on the "I spent £1.8k on a phone" bit.
    People spend £20k or more on wristwear, when you can get a perfectly adequate watch for 0.1% of that.
    Spending £1800 on a phone is a valid choice of you've got that much disposable income.

    How much is your Rolex worth in 50 years? Five times what you paid. How much is your phone worth in 5 years? Nothing. Your definition of 'valid choice' appears to differ from mine, and on a money saving site too.
    People buy fireworks. Literally, money going up in smoke. They buy alcohol, and there's no level of drinking alcohol that is safe. What can you do...?


    No reliance should be placed on the above! Absolutely none, do you hear?
  • Silvertabby
    Silvertabby Posts: 10,801 Forumite
    Ninth Anniversary 10,000 Posts Name Dropper Photogenic
    Zinger549 said:
    Glad this saga has had a happy ending.  Feel compelled to say, however, that if I was paying a substantial amount of money - not just for a phone -   I wouldn't  have accepted a display model that had been played with (or, as in this case, switched).  It would have to be in a sealed box, brought from the stockroom, or I would take my money elsewhere.


    CEX sell second hand goods. The phones on display are the ones available. That might of been the only 17 pro max they had.
    £1.8K for a used 'phone.........!
    This point was already made on about the 8th post of the thread
    I assumed that was for a new 'phone.  Never heard of CEX! 
  • Never heard of CEX? Do you walk about with your eyes closed?
  • Emmia
    Emmia Posts: 7,475 Forumite
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    Never heard of CEX? Do you walk about with your eyes closed?
    I think like pawnbrokers, CEX stores are probably (and unfortunately) more common in certain parts of the country. 
  • Silvertabby
    Silvertabby Posts: 10,801 Forumite
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    edited 25 December 2025 at 8:47PM
    Never heard of CEX? Do you walk about with your eyes closed?
    Ha ha - Google says there's one a town away, but I have never noticed the name or have been in.  All I've noticed, when passing,  was the window full of what I assumed was just  bric-a-brac.
  • Ergates
    Ergates Posts: 3,606 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Emmia said:
    Never heard of CEX? Do you walk about with your eyes closed?
    I think like pawnbrokers, CEX stores are probably (and unfortunately) more common in certain parts of the country. 
    That would be a baseless and inaccurate assumption.

    Unless by "certain parts", you mean "towns and cities" - they generally don't pop up in the middle of fields or on top of mountains.
  • Ergates
    Ergates Posts: 3,606 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Never heard of CEX? Do you walk about with your eyes closed?
    Ha ha - Google says there's one a town away, but I have never noticed the name or have been in.  All I've noticed, when passing,  was the window full of what I assumed was just  bric-a-brac.
    Bric a brac?   What kind of weird bric a brac stalls have you been visiting?  Or do people you know primarily decorate their homes with electronic items?
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