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Anyone get Wifi Phone Calling on Sky mobile?

Gobsh
Gobsh Posts: 280 Forumite
Fourth Anniversary 100 Posts Photogenic

Does Sky mobile support Calling with Wifi?

 

Just moved to Sky mobile and notice I have poor service from home. 

I notice that when with my last provider IDmobile/Vodafone my Google Phone Dialer says "Wifi Calling" actually on the button

Since switching to Sky thats disappeared and I have poor reception at home

Ill have to switch if I cant sort it

Anyone get Wifi Phone Calling on Sky mobile?

Comments

  • flaneurs_lobster
    flaneurs_lobster Posts: 8,372 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
    My Flip7 doesn't. Have history with non-O2 sourced Samsung phones not having Wi-fi calling on their network.
  • Peter999_2
    Peter999_2 Posts: 1,448 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 19 December at 6:25PM
    Sky do offer Wifi calling but unfortuantely do it in a really stupid (in my opinion) way.

    When you turn on wifi calling it says "When wifi calling is on, your phone can route calls via wi-fi networks on your mobile network depending on your preference and which signal is stronger"   therefore, 99% of the time my phone uses the mobile network for Sky.

    For Lebara they give you two options instead - 

    Call over wifi - If WiFi is unavailable, use mobile network.
    Call over mobile - If mobile network is unavailable, use Wifi.

    I have no idea why Sky don't offer the options instead of forcing a preference on you.

    Incidently, I worked out that when I went to Turkey, if I put my phone into airplane mode and then turned on the wifi I could make calls and text messages with no additional charges (and receive calls) for free instead of paying the £2 a day you are supposed to pay.
  • tinker411
    tinker411 Posts: 152 Forumite
    Fifth Anniversary 100 Posts Name Dropper Photogenic
    Gobsh said:

    Does Sky mobile support Calling with Wifi?

    Yes. However as they do it themselves, rather than use O2's setup rebranded, they're pretty strict about what handsets it will (and won't) work on.
    Sky do offer Wifi calling but unfortuantely do it in a really stupid (in my opinion) way.

    When you turn on wifi calling it says "When wifi calling is on, your phone can route calls via wi-fi networks on your mobile network depending on your preference and which signal is stronger"   therefore, 99% of the time my phone uses the mobile network for Sky.
    Therefore? I have the same message on my Sky WiFi calling settings, and it's currently clinging to WiFi like a limpet.

    That said, I also get the same message with my iD mobile sim - it prefers the network instead, so make of that what you will.
  • Gobsh
    Gobsh Posts: 280 Forumite
    Fourth Anniversary 100 Posts Photogenic
    For anyone else looking for a new provider. I discovered Sky mobile don't offer WiFi Calling which uses your WiFi signal to support your mobile reception, unless you buy a new handset from them. I had to pay early termination and transfer back to ID/Vodafone which do include WiFi Calling and I can now use my phone at home again. Ironically Skymobile was "Sorry to see me go" and offered my head price" shame they didn't just pick up the phone and give me WiFi calling instead. 
  • Peter999_2
    Peter999_2 Posts: 1,448 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Gobsh said:
    For anyone else looking for a new provider. I discovered Sky mobile don't offer WiFi Calling which uses your WiFi signal to support your mobile reception, unless you buy a new handset from them. I had to pay early termination and transfer back to ID/Vodafone which do include WiFi Calling and I can now use my phone at home again. Ironically Skymobile was "Sorry to see me go" and offered my head price" shame they didn't just pick up the phone and give me WiFi calling instead. 
    That isn't correct.   I use Sky Mobile and WiFi calling has worked on my Pixel 7, Pixel 8 and now Pixel 10.   I didn't buy any of them from Sky themselves and WiFi calling worked on all three.
  • Gobsh
    Gobsh Posts: 280 Forumite
    Fourth Anniversary 100 Posts Photogenic
    edited 24 December at 9:25AM
    Gobsh said:
    For anyone else looking for a new provider. I discovered Sky mobile don't offer WiFi Calling which uses your WiFi signal to support your mobile reception, unless you buy a new handset from them. I had to pay early termination and transfer back to ID/Vodafone which do include WiFi Calling and I can now use my phone at home again. Ironically Skymobile was "Sorry to see me go" and offered my head price" shame they didn't just pick up the phone and give me WiFi calling instead. 
    That isn't correct.   I use Sky Mobile and WiFi calling has worked on my Pixel 7, Pixel 8 and now Pixel 10.   I didn't buy any of them from Sky themselves and WiFi calling worked on all three.
    Didn't work on my phone and I was told that was the reason. It works now I've switched provider. Just check if you're switching to Sky and live in a  poor signal area. You never know what you've got till it's gone 🤭
  • d123
    d123 Posts: 8,750 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Gobsh said:
    For anyone else looking for a new provider. I discovered Sky mobile don't offer WiFi Calling which uses your WiFi signal to support your mobile reception, unless you buy a new handset from them. I had to pay early termination and transfer back to ID/Vodafone which do include WiFi Calling and I can now use my phone at home again. Ironically Skymobile was "Sorry to see me go" and offered my head price" shame they didn't just pick up the phone and give me WiFi calling instead. 
    Not true, it works fine on my Oneplus phone that was bought from Amazon.
    ====
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