Washing machine

davidgreygrey

EssexExile said:

Personally I'd take the repair, £150 isn't bad nowadays.

Edit: I'd read the small print about the word "from" first though.

Where did you read from £150? It's a one of repair. British Gas do the same 

davidgreygrey

casper_gutman said:

TadleyBaggie said:

That doesn't include recycling the old appliance, which is what retailers charge for.

I think strictly speaking they do have to recycle the old appliance for free if they're supplying you with a direct replacement. They can meet the legal obligation by setting up a 'designated collection facility' where customers can drop off their waste. It seems like they are able to charge for collection and transportation of your old appliance to their recycling depot, though the recycling itself has to be free.

It's the law. They can charge a small fee if they aren't delivering you a new one, but if they are delivering you a new one they have to take your old. 

Top top - don't select the option and curry/ao will call begging to take your old appliance 

EssexExile

davidgreygrey said:

EssexExile said:

Personally I'd take the repair, £150 isn't bad nowadays.

Edit: I'd read the small print about the word "from" first though.

Where did you read from £150? It's a one of repair. British Gas do the same 

In the OP.

davidgreygrey

EssexExile said:

davidgreygrey said:

EssexExile said:

Personally I'd take the repair, £150 isn't bad nowadays.

Edit: I'd read the small print about the word "from" first though.

Where did you read from £150? It's a one of repair. British Gas do the same 

In the OP.

Ah typo. It's a £149 one off repair 

casper_gutman

davidgreygrey said:

casper_gutman said:

TadleyBaggie said:

That doesn't include recycling the old appliance, which is what retailers charge for.

I think strictly speaking they do have to recycle the old appliance for free if they're supplying you with a direct replacement. They can meet the legal obligation by setting up a 'designated collection facility' where customers can drop off their waste. It seems like they are able to charge for collection and transportation of your old appliance to their recycling depot, though the recycling itself has to be free.

It's the law. They can charge a small fee if they aren't delivering you a new one, but if they are delivering you a new one they have to take your old. 

Top top - don't select the option and curry/ao will call begging to take your old appliance 

Can you provide a link for this being a legal requirement? The gov.uk site for retailers says you "must offer the in-store service for free but you can charge to cover transport costs if you’re collecting items from customers’ homes". Electrical waste: retailer and distributor responsibilities: Take back waste in store - GOV.UK