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Simple Delivery : wrong weight

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Comments

  • hermante
    hermante Posts: 599 Forumite
    Part of the Furniture 500 Posts Name Dropper

     se2020 said:
    Do nothing. 
    Just print the label and post it.

    When you click on 'get prepaid label' you might get offered an option (pop-up in the middle box) to change the size/weight at no charge but don't worry if not.

    Any items that have been change over by ebay (rather than the seller) are covered for any weight regardless of what the label says.
    After I listed an item, I realised it wouldn't fit in a large letter, so I changed it to small parcel and the buyer pays price went from 2.70 to 3.38.

    I had a similar item listed as large letter and when that sold I saw there was an option to change to small or medium parcel for free.

    But does this mean I can just list everything as large letter and save 68p for the buyers since eBay will let me update the size after it's sold, which hopefully means they bid 68p more (which means I get 65p more)?
  • vacheron
    vacheron Posts: 2,604 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 25 December 2025 at 10:56AM
    What I believe is that in relation to Simple Delivery, eBay will recommend a parcel size based on the description / category of the item. 

    If the item is larger, you won't pay any extra and eBay will foot the bill.  However, if you manually change the parcel size, to somethoing other than their recommendation. you are then responsible for any additional weight or size charges incurred. (if this happens in practice though I don't know) 

    Usually I find eBay are usually pretty close, or underestimate, the final parcel size, so I make sure not to change their recommended size, and I have had no additional charges so far. 

    One package that eBay estimated to be a 2kg small parcel turned out to be an 8KG medium and I have not been contacted about any additional charges.  The pre-printed Royal Mail labels that simple delivery generates shows neither the size nor the weight on the label the way that a normal RM purchase would.
    • The rich buy assets.
    • The poor only have expenses.
    • The middle class buy liabilities they think are assets.
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