Misleading pricing

Andy_L

EnPointe said:

TadleyBaggie said:

Woodstok2000 said:

Classic Sports Direct! Return it and go buy it from one of their stores.

The OP suggests they bought it directly from Karrimor.

classic Sports Direct ...  the karrimor brand is iirc  owned by 'Frasers group'   i.e. Sports Direct 

Confusingly Karrimor SF is still the original company & not part of SD. Even though SD do sell Karrimor SF kit as well

MyRealNameToo

TELLIT01 said:

Working out who actually owns a brand is far from simple.  There are often multiple layers before you get to the real owners.  It's certainly true on 'white goods' where multiple brand names are made on the same production lines but hit the market at different prices.

There are many brands that dont own their own manufacturing and many B2B companies that make the same thing for differing companies but that isnt to say that everything that comes out of the same factory is to the same specification. Even for basics like frozen peas, the goods product are graded and the better ones go into bags with Brand A and the lowest grade ones go into bags labelled Tesco Value etc. 

There can also be history, John Lobb for example sold its French operations and licensed the brand to Hermes but the UK workshop continued. So you now have JohnLobb.com / JL & Co Ltd owned by Hermes and JohnLobb1849.com / John Lobb Ltd owned by the original family. The two shops are a couple hundred meters from each other and both claim to have been founded by John Lobb in 1849. 

sonearandyetsofa

Companies are allowed to have different prices in store and online. It may have been part of a promotion that's no longer valid (Black Friday maybe?) or it could be mislabelled, or just that they charge more for online sales because those cost them more. Some companies factor in returns costs, additional labour and warehouse etc when working out online prices. It isn't misleading in any way - you saw it advertised at that price and purchased it.

Likewise you could have picked one up in a physical store, took it to the counter and had them apologise and tell you the price tag was outdated, and that still wouldn't be classed as misleading - it's just a mistake.

No harm in asking them to honour the sticker price, but you've no right to it and I wouldn't tell them it's misleading. I'd just tell them you're disappointed.