amazon scam email showing in message centre

Eyeful

flaneurs_lobster said:

MattMattMattUK said:

Eyeful said:

flaneurs_lobster said:

Eyeful said:

flaneurs_lobster said:

MattMattMattUK said:

If the email is within your Amazon account as well then that means the email is legitimately and it is likely your Amazon account is compromised. Change your password, enable 2FA and the change the password with any site or service where you reused that password or a very similar password. Check your Amazon purchase history including viewing hidden purchases and look at the Amazon devices tab to see where your account is logged in and remove any that are not you.

I'd add that having a payment method attached to your account may not be wise - I've removed mine and now put up with the inconvenience of entering card details when making purchases.

I can only agree.
That small inconvenience, adds big peace of mind i think.

I've heard enough stories now about phantom Amazon purchases that I'm now using a one-time-only debit card on there. I'd previously only bothered with this on sites that I'd never heard of or thought might be dodgy.

Who is the one time only debit card from and where did you find out about it?
I understand they are around in the USA but did not realise they are now available in the UK.

Revolut have offered them for a few years now, maybe longer.

That's the one I use (and the only one I'm aware of). 

Have you thought about using just credit which is" only used for on line shopping".?
Or, you have thought about it, but do not like it? 

flaneurs_lobster

Eyeful said:

flaneurs_lobster said:

MattMattMattUK said:

Eyeful said:

flaneurs_lobster said:

Eyeful said:

flaneurs_lobster said:

MattMattMattUK said:

If the email is within your Amazon account as well then that means the email is legitimately and it is likely your Amazon account is compromised. Change your password, enable 2FA and the change the password with any site or service where you reused that password or a very similar password. Check your Amazon purchase history including viewing hidden purchases and look at the Amazon devices tab to see where your account is logged in and remove any that are not you.

I'd add that having a payment method attached to your account may not be wise - I've removed mine and now put up with the inconvenience of entering card details when making purchases.

I can only agree.
That small inconvenience, adds big peace of mind i think.

I've heard enough stories now about phantom Amazon purchases that I'm now using a one-time-only debit card on there. I'd previously only bothered with this on sites that I'd never heard of or thought might be dodgy.

Who is the one time only debit card from and where did you find out about it?
I understand they are around in the USA but did not realise they are now available in the UK.

Revolut have offered them for a few years now, maybe longer.

That's the one I use (and the only one I'm aware of). 

Have you thought about using just credit which is" only used for on line shopping".?
Or, you have thought about it, but do not like it? 

Can you explain further? Is this a different card/service? An Amazon restriction?

Eyeful

I mean you would have two credit cards.

1. The first card you would use for shopping in bricks and mortar stores.

2. The second.card would be used when "shopping on line".

flaneurs_lobster

Eyeful said:

I mean you would have two credit cards.

1. The first card you would use for shopping in bricks and mortar stores.

2. The second.card would be used when "shopping on line".

Not sure how that helps with any situation where your card details are retained and then used fraudulently to fund purchases - online, offline, in-person or otherwise.

Anecdotally, Amazon seems prone to this, but this might simply be that they have more customers/transactions than every other retailer bar Tesco, although by some measures they are already bigger than the Big T.

Some might say "So what, as long as you've not been negligent you'll get your money back". Fair enough but I'd rather not deal with an online-only behemoth's complaints system or indeed that operated by my card provider. A fire'n'forget card is one way to avoid such grief.

TMSG

flaneurs_lobster said:

I'd previously only bothered with this on sites that I'd never heard of or thought might be dodgy.

Amazon dodgy? Colour me surprised :-/

flaneurs_lobster said:

That's the one I use (and the only one I'm aware of). 

Well... one of the nice things with Wise (ex-Transferwise) is that they offer an unlimited number of virtual cards... all of which can be frozen and unfrozen at any time. If a card's frozen, there's no way ANY money can be taken. So I have a card for eBay, one for Amazon, one for PayPal, and one for one-off stuff. I unfreeze (in the Wise app) a few seconds before clicking that final "BUY ME NOW!" button... the money goes within seconds (depending on the merchant or sum involved there may be a second dialog to confirm on the app) and once that's done I freeze again. Has saved my bacon a couple times over the last six or so years.
The same works for their physical card with the bonus that the user can exactly say what payment methods are permitted, ie ATM, NFC, mag stripe, online etc.
All these cards are VISA debits.

flaneurs_lobster

TMSG said:

Well... one of the nice things with Wise (ex-Transferwise) is that they offer an unlimited number of virtual cards... all of which can be frozen and unfrozen at any time. If a card's frozen, there's no way ANY money can be taken. 

Yep, frozen virtual or physical cards are a good idea and will stop most payments, just be aware of any exceptions - subscriptions authorised before any freeze, offline transactions (like those taken on a flight or tolls) might still be paid. Still like the 1 hit disposable card better.

visi

I reported it to Amazon and after a couple of days I did receive a pro-active email from them telling me to change passwords etc and saying they had removed any false purchases on my account.