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amazon scam email showing in message centre

visi
visi Posts: 37 Forumite
Part of the Furniture 10 Posts Combo Breaker
I received one of the usual Amazon scam emails telling me I had purchased an Amazon device (which I haven't)  I went onto the Amazon website and looked in the message centre and the message is on there too!  They all say that the correct way to check if the email is from Amazon is to look in the message centre!  
I don't know if this means there is an employee of Amazon doing this from inside?
Anyway, I want to warn people that going to the Message Centre does not prove anything!
I'm not sure whether I need to 1) change my Amazon password and/or  cancel all my credit cards or do I not need to do this as I did not click on any of the links.

Comments

  • marcia_
    marcia_ Posts: 3,792 Forumite
    Seventh Anniversary 1,000 Posts Photogenic Name Dropper
    visi said:
    I received one of the usual Amazon scam emails telling me I had purchased an Amazon device (which I haven't)  I went onto the Amazon website and looked in the message centre and the message is on there too!  They all say that the correct way to check if the email is from Amazon is to look in the message centre!  
    I don't know if this means there is an employee of Amazon doing this from inside?
    Anyway, I want to warn people that going to the Message Centre does not prove anything!
    I'm not sure whether I need to 1) change my Amazon password and/or  cancel all my credit cards or do I not need to do this as I did not click on any of the links.
     Change your passwords anyway, it's likely not an inside job. 
     Have you spoken to Amazon about it? 
     Have you rang your bank or received a notification from a banking app that a payment has gone out? 
  • M25
    M25 Posts: 387 Forumite
    Third Anniversary 100 Posts Name Dropper Photogenic
    visi said:
    ...I did not click on any of the links.

    If you get an email from an unexpected source don't open it. When you open an email it can send a pull request from an embedded image. This means the sender knows you opened the email. Treat emails like your front door.

    Delete the email.

    I find it highly unlikely that this was fraud either as there's been no fraud. Keep an eye on your banking obviously.
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