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Arnold Clark crash repaired car
doningtonphil
Posts: 455 Forumite
Hello
My sister bought a 1 year old MG HS from an Arnold Clark Motorstore 7 months.
Within a few days she noticed the rubber 'snake' wiring loom that goes from the b pillar in to the rear door was loose. She took it back to AC abd they fixed it.
Recently, dad was able to open that same door even though she knew car was locked. She tried several times and that door won't lock on central locking.
Also ambient light in door won't work.
She took car to MG dealer (not AC) to get it fixed. They sent video saying it can't be warranty work as there is evidence of a previous repair. Taking door card off shows torn fabric, a damaged speaker, a broken electrical connector (likely culprit) and crucially, a bit of masking tape with overspray on it.
So it seems that door has been in the wars. This all happened before AC sold the car.
MG dealer want over £350 to fix.
AC aren't interested as they are saying the work they carried out (to fix the rubber snake) was more than 30 days ago.
Particularly as door won't lock, could it be claimed car is not 'fit for purpose'.
Is there any recommendations about how she should proceed.
Pursue AC? Pursue MG?
She paid most of cost of car on Amex CREDIT card. Could section 75 help?
Can anyone help?
Thanks for reading
Phil
My sister bought a 1 year old MG HS from an Arnold Clark Motorstore 7 months.
Within a few days she noticed the rubber 'snake' wiring loom that goes from the b pillar in to the rear door was loose. She took it back to AC abd they fixed it.
Recently, dad was able to open that same door even though she knew car was locked. She tried several times and that door won't lock on central locking.
Also ambient light in door won't work.
She took car to MG dealer (not AC) to get it fixed. They sent video saying it can't be warranty work as there is evidence of a previous repair. Taking door card off shows torn fabric, a damaged speaker, a broken electrical connector (likely culprit) and crucially, a bit of masking tape with overspray on it.
So it seems that door has been in the wars. This all happened before AC sold the car.
MG dealer want over £350 to fix.
AC aren't interested as they are saying the work they carried out (to fix the rubber snake) was more than 30 days ago.
Particularly as door won't lock, could it be claimed car is not 'fit for purpose'.
Is there any recommendations about how she should proceed.
Pursue AC? Pursue MG?
She paid most of cost of car on Amex CREDIT card. Could section 75 help?
Can anyone help?
Thanks for reading
Phil
0
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