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Changing my email address

Hi - can anyone help?
I have been faced with changing my 25+ years email address. Informed it will imminently be terminated. Thanks to  Virgin Media's  horrific customer service + zero loyalty  
Making headway but cannot figure out how to change my email here. I have an energy + financial  club accounts. Bizarrely, my ability to change my email is zero. Is my only recourse to delete all my accounts and start over?  This is odd. I would have thought MSE site would empower users re. their own data. 
Am I missing something? I've changed my email address on all my banks, insurance etc, and it's been straight forward. Thank you guys  

Comments

  • Ayr_Rage
    Ayr_Rage Posts: 4,268
    1,000 Posts Third Anniversary Photogenic Name Dropper
    Forumite
    edited 8 December 2025 at 7:33PM
    Click on your avatar to the right of the message envelope on the blue bar, then Account and Privacy settings.

    Click on the edit symbol (pen) next to you email address and then you can change it.
  • mr97
    mr97 Posts: 46
    Part of the Furniture 10 Posts
    Forumite
    Thank you, Ayr-Rage but it's Cheap Energy Club and Credit Club (MSE) causing the issue. I can find any means to change my email. Only allows password changes. 😒
  • Ayr_Rage
    Ayr_Rage Posts: 4,268
    1,000 Posts Third Anniversary Photogenic Name Dropper
    Forumite
    mr97 said:
    Thank you, Ayr-Rage but it's Cheap Energy Club and Credit Club (MSE) causing the issue. I can find any means to change my email. Only allows password changes. 😒
    Have you changed your email on this site?

    I would've thought it would be linked to the other clubs.
  • Had a similar issue with Virgin when I left them, before they terminated access to the email set an auto forward rule on the virgin mailbox to your new email. You will still get the emails sent to your virgin email even though you can not access the account. I have updated all of mine now but every so often I still receive an email sent to my old Virgin media mailbox 18 months later
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