Smart meter

Shortfuse

Following a recen upgrade of my gas amd associated smart meter, the energy provider no longer gets a signal with the reading.

The electric meter equipment was also changed but is in a different outside cupboard and works.

It looks like the new smart meter is sited below a little metal shelf and is fixed to the gas meter completed mounted on the metal gas meter.  I am thinking that the positioning has created a faraday effect as we know metal blocks signals.  The previous one that did work was sited below the old gas meter and so was 360 clear of any metal blocks. 

Shortfuse

I have read across posts on social media that the prepayment meters have bern installed as a solution in some cases but customers are not happy as that alters the payment terms

On looking at images of prepayment installatiins it seems that they are not attached to the metal gas meters like the other models but sited higher up in the wall.  This makes sense as if the faraday theory is correct it places the antenna in the device away from all the metals including the meter and its pieces of housing.