scaled discretionary commission and fixed commission to the retailer

Markdavid1962

I have submitted a number of vehicle claims and received the following replies

1)After checking our records, we can confirm that we did pay scaled discretionary commission to the retailer. We'll treat your email as your complaint.

My question is .....I assume "Scaled DCA" is DCA ? but have never heard anyone mentioned scaled discretionary commission

2)The next two  responses are  "After checking our records, we can confirm that we did pay fixed commission to the retailer. We'll treat your email as your complaint,"

My question is, this response is not DCA but could be higher commission, however how can you determine from the interest paid, how much this fixed commission actually is

Thanks

dunstonh

1)After checking our records, we can confirm that we did pay scaled discretionary commission to the retailer. We'll treat your email as your complaint.

My question is .....I assume "Scaled DCA" is DCA ? but have never heard anyone mentioned scaled discretionary commission

Scaling is just a method.  You can ignore that bit.

My question is, this response is not DCA but could be higher commission, however how can you determine from the interest paid, how much this fixed commission actually is

You cannot.   For example, it's possible for a zero-interest loan to have paid commission.

You will just have to wait and see if any of these fall within the rules and processes under consultation at present.

Markdavid1962

Thanks on the Scaled DCA

The other two it was not zero interest loan, and I do have the financial contracts,an example of one contract  is £28502 financed after deposit paid , interest is £5002 and contract over 48 months