We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Eclipse - traffic shaping and speed limits - what happens?

Hi

I'm looking at connecting up to the £14.99 package with Eclipse since I need an unlimited package. OK, I know they get some bad press etc and I was interested in BT Option 3, but I already get free evening and weekend calls and I have Freeview etc. I do do some downloading via P2P etc and mainly restrict that to the early hours (midnight to 0800).

After reading many threads and the Eclipse T&Cs, everyone goes on about them limiting your download speed if you are 'clocked' as a heavy user. If they do apply this, can anyone tell me exactly what happens and how much they limit it by? Is it a permanent limitation for the rest of your contract, or just a temporary one for so many hours/days? Does it only apply during peak times or is it a total 24/7 limit?

Many thanks for any help/advice.

Comments

  • mk-donald
    mk-donald Posts: 750 Forumite
    Check if you can o2 Broadband.
    http://broadband.o2.co.uk/

    I moved from Eclipse to o2 (via 10 days of AOL but that's another story).
  • ykloke
    ykloke Posts: 18 Forumite
    I have been with Eclipse for about 10 months.
    You get 20GB for peak time use, and unlimited at other times, this is per month.

    I schedule all my downloads for early morning, and have never had any problems.
    For the price, I am very happy with the deal.
    If you exceed the quota, the give you an amber light first, and if it persists, then you get a red lights which limits you to 256kbps at peak times (but not at off peak).
  • Bigun28
    Bigun28 Posts: 475 Forumite
    Part of the Furniture 100 Posts
    Thanks for that. As a matter of interest, when they slow you down to 256, any idea is that permanent for the rest of your contract? They talk about 'temporary', but how long is that?
  • nemoo
    nemoo Posts: 57 Forumite
    Car Insurance Carver!
    Randal wrote: »
    Thanks for that. As a matter of interest, when they slow you down to 256, any idea is that permanent for the rest of your contract? They talk about 'temporary', but how long is that?

    their FAQ states 4-5 hrs
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352K Banking & Borrowing
  • 253.5K Reduce Debt & Boost Income
  • 454.2K Spending & Discounts
  • 245K Work, Benefits & Business
  • 600.6K Mortgages, Homes & Bills
  • 177.4K Life & Family
  • 258.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.