Talk Talk login

millie

Talk Talk seem to have changed their login process and every time I try to login I have to enter a verification code. Does anyone know how I can change this process. I have tried phoning them and have given up waiting in a queue to speak to them. The online chat is as bad waited 20 minutes and gave up with that too

flaneurs_lobster

Sounds like they've made things more secure.

That's good isn't it?

millie

I suppose it is but it’s still a pain having to go to my emails for the code and I rather not have it.

JSmithy45AD

millie said:

I suppose it is but it’s still a pain having to go to my emails for the code and I rather not have it.

You can get the code via their app by the looks, can you not log in and then go to your account settings and disable it?

https://help-centre.talktalk.co.uk/Manage_account/Manage_Settings_or_Preferences/Multi-Factor_Authentication

millie

JSmithy45AD said:

millie said:

I suppose it is but it’s still a pain having to go to my emails for the code and I rather not have it.

You can get the code via their app by the looks, can you not log in and then go to your account settings and disable it?

https://help-centre.talktalk.co.uk/Manage_account/Manage_Settings_or_Preferences/Multi-Factor_Authentication

Thanks tried that and it’s solved it