Multiple characters missing when entering registration number

se12

Hello,

Sorry for starting a new thread but I've read the Newbies thread and am unsure how to continue.

My wife paid for parking at a hotel when Park Maven operate the car park but she missed entering two characters out of the seven characters of the correct registration number. She has received a Notice To Keeper stating that there was no valid parking session.

I believe that BPA rules stipulate that upon appeal the fine would only be cancelled if she had omitted only one character and that Park Maven may still ask her to pay £20 upon appeal since she had omitted more than one character.

My question is - should we accept that and pay the likely £20 reduced fine or is there a template that I could use to get the whole PCN cancelled? We haven't started any appeal as of yet.

Many thanks

Coupon-mad

Just ignore ParkMaven.

Nellymoser

Is your wife sure she was at fault entering the car reg details. Parking operators are well known for shifting the blame onto others when the fault actually lies with their own systems.
Been reported many times online and here in the Parking stories in the News/media thread:

https://forums.moneysavingexpert.com/discussion/comment/81750595/#Comment_81750595

https://www.kentonline.co.uk/kent/news/i-d-rather-go-to-prison-than-pay-140-euro-car-parks-fine-320781/

James_Poisson

There is no "fine" it's just an invoice, and what ever they say about this add on scam the hotel had a vehicle on it's premises driven by a bona-fide customer what did the hotel say when you complained that their parking contractors equipment probably failed and they are now harassing one of their customers?