New Phone mess up

Alirara

Long story but shorten version ... All done on-line ....brought phone from Curry's on interest free credit, with a very good trade in.... only to be informed that the phone isn't in stock ... later won't ever be in stock, did I want to cancel ... cancellation form submitted. I then brought the same phone from Samsung ... interest free credit ... Today both phones turned up. The dilemma ... Curry's offered a better trade in of around £200 ... extra £150 plus £50 more for the phone. Morally the Curry's phone should be returned but the pull is the extra money I could receive ... Do I go with my head ... Money/Curry or heart Samsung Thanks for any guidance/comments 

elsien

I’m not understanding the question. What is the moral issue here? Which one of them to return?

If you bought online and you have cancellation rights for both, I would simply return the one that’s the less good deal. 

born_again

Be aware that offered trade in may not be what you receive. All depends on quality of phone being returned.

flaneurs_lobster

elsien said:

I’m not understanding the question. What is the moral issue here? Which one of them to return?

If you bought online and you have cancellation rights for both, I would simply return the one that’s the less good deal. 

This, absolutely, but having to deal with Currys procedures for uncancelling a cancelled order involving a trade-in would give me pause for thought, given I know how much grief was involved in simply returning a 20 quid phone case.