NCP "Parking Charge to Keeper" letter

nerion

Hi folks, I've just received a Parking Charge to Keeper letter from the NCP.

I parked my car in a car park in Derby and then went to pay. But there was no way to pay with cash or card - only using their app. I tried to download the app (as did my mum on her phone), but we couldn't as there was no signal at all.

So we left and parked elsewhere (I have that ticket) after we'd been in there about 12 minutes, trying to get the app to download.

So what do I do now? Do I appeal and tell them what I've outlined here, or do I send one of the template replies I've seen on the Newbie thread? If so, which one?

Thanks!

Coupon-mad

With NCP it's probably non-POFA worded. Compare the NTK to my NTK pictures thread.

nerion

Coupon-mad said:

With NCP it's probably non-POFA worded. Compare the NTK to my NTK pictures thread.

Thanks, Coupon. I'll have a look.