Not happy with ZEN

dnpark38

I have ZEN 100 broad band and my "landline" number with included call charges at about £7 or 8 extra a month, on Open Reach full fibre to house.
Today I asked them if could reduce this charge in anyway, EG. do away with this charge and just pay for calls as they happen. No was the answer all that they can offer is discontinue the phone service.

A take it or leave it situation.

Have looked at ML comparisons and seems some providers only want to be broadband suppliers only.

I would not like to use the ALT supplier and stay on Open Reach thus avoiding another wire and equipment coming to the house.  

Recommended providers please who will use OR and use my "landline" number with payment only on out going calls.

Thanks

iniltous

BT , EE , Sky , Vodafone to name a few , however some will charge a small amount to get the phone service , so typically the offer will be something like £25 for BB , £3 for telephony on a PAYG basis, £28 in total , others (Sky for example) include PAYG so don’t offer a way to save £3 for those that don’t need telephony but in effect have to pay for a service they don’t need but that probably isn’t an issue for you as you want to take telephony.

If City Fibre  is available, Sky and VF both may prioritise that network over reusing the existing Openreach network so you would need to check with them which one they would use  (that’s if you chose to use one of them ) 

This isn’t an exhaustive list but as you say some CP’s (Plusnet for example) don’t want to be in the telephony business just broadband, AFAIK , there isn’t a list showing just those that offer both , hence you’re going to have to do a little research yourself 

dnpark38

That was quick.
Just looked at ML comparison.  Only gives Sky and Vodaphone but I have read in these forums they use ALT, networks.

osmarks

You could port out your phone number to a VoIP provider like A&A, but you might then need extra hardware for the phone.

Sky and Vodafone use both CityFibre and Openreach. They probably will tell you which they'd be using when you sign up, but they also might try and switch you later.

iniltous

Don’t assume that comparison sites are always honest brokers, they get a kick back for any click through sign ups , so the order in which providers are displayed etc (as well as providers not showing at all)  is within the comparison sites gift it’s not necessarily every available option ,you need to be aware comparison sites are businesses themselves, and after what’s best for themselves, a provider that doesn’t pay to be be listed , doesn’t get listed …you would be better served to go onto the sites of those companies you are  considering using and entering your address yourself rather than relying on a comparison company that has vested interests that may not align with your interests.