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No heat tonight, Worcester, Greenstar 18Ri, smart meters, Octopus Energy D/D

SirFreddy
SirFreddy Posts: 43 Forumite
Part of the Furniture 10 Posts Combo Breaker
Hello all, we are both over 75 and our Central Heating has not been working this evening.
So, we had our 11 year old 18Ri boiler serviced as usual about 6 weeks ago, the only comment being low inhibitor.
A few days ago we noticed that the radiators had gone cold so I went into the garage where the boiler is and it was off, so I did a reset and all seemed OK. Last night similar happened and tonight the same, when the boiler has stopped working the blue light is on and not flashing.
I rang my plumber, told him the story and he thought it very unusual that the boiler would not work even with the blue light on. The CH control unit seems to be working fine, and the Thermostat is set to 22 degrees in a 18 degrees hallway.
So we do not know if our gas smart meter has a fault, if the control unit or stat have a fault or even if there is something wrong with our Worcester,
I will be ringing around tomorrow but any tips or advice most welcome. TIA

Comments

  • soulsaver
    soulsaver Posts: 6,767 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited Today at 1:15AM
    So, is the heating engineer not coming back to have a look? 

    I have more to offer, but that would be my first suggestion..







  • RavingMad
    RavingMad Posts: 841 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Does it heat up your water ok?
  • SacredStephan
    SacredStephan Posts: 197 Forumite
    Sixth Anniversary 100 Posts Photogenic Name Dropper
    Does the thermostat / roomstat need new batteries?
  • Grumpy_chap
    Grumpy_chap Posts: 19,057 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Is the system pressure adequate?

    But, yes, the individual who serviced the system a few weeks back needs to return to look.  

    Faulty smart meter would not affect actual gas flow.
  • QrizB
    QrizB Posts: 20,153 Forumite
    10,000 Posts Fourth Anniversary Photogenic Name Dropper
    Do you have another gas appliance, eg. a hob or stove?
    Is that working?
    If it is, you have a live gas supply and the problem is with your boiler or its control system.
    N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill Coop member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 34 MWh generated, long-term average 2.6 Os.
    Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
  • XzavierWalnut
    XzavierWalnut Posts: 200 Forumite
    100 Posts Second Anniversary Photogenic
    Is the system pressure adequate?

    But, yes, the individual who serviced the system a few weeks back needs to return to look.  

    Faulty smart meter would not affect actual gas flow.
    A few weeks ago my boiler would not fire up. After doing the usual,  there was still a problem. Checked my gas oven and there was no gas supply.
    Checked the gas smart meter and it had no screen.
    Called Scottish Power and when the plumber arrived he diagnosed immediately, that the battery in the smart meter which is one of the first type, had died and shut down the boiler.
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