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Car finance compensation

Geoffh1967
Geoffh1967 Posts: 4 Newbie
Third Anniversary First Post
edited 18 November 2025 at 4:46PM in Reclaim car finance
I have bought 3 car cars through the same garage in the time frame mentioned for compensation.
I have the registrations of the cars but not the account details, do you need the account details ? 
The garage was originally Benfield but they were bought out by Lookers, will that matter?
TIA 

Comments

  • Any claim would be against the finance company, not the dealer. 
  • born_again
    born_again Posts: 23,075 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    Asked to be moved to correct section.
    Just follow the advice that MSE have given on one of their pages
    Life in the slow lane
  • I have bought 3 car cars through the same garage in the time frame mentioned for compensation.
    I have the registrations of the cars but not the account details, do you need the account details ? 
    The garage was originally Benfield but they were bought out by Lookers, will that matter?
    TIA 
    Garage is irrelevant, it's the lender that is important and if they still exist or not etc. 

    Current proposal is that lenders will have to proactively reach out to customers impacted but until the approach is confirmed it may change. If you are untraceable because you've moved home a dozen times and divorced and married 4 times too then you may have to reach out to them, with a vehicle registration and approximate date most lenders will be able to find your account if they still hold it. 
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