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Signing up to UBL UK

The above are showing in the best buy fixed rate 2Y cash ISA in the MSE main site, so with a couple of fixed ISA's maturing thought would transfer funds. However, sign up is just incredibly flaky and despite having a valid password, continuously claims that the password is invalid. At which point you have no option but to go back to the beginning and enter all your data.

Anyone else had the same woes, or am I just unlikely. I have sent them an email whinging, but can't imagine I will get much of a response. 

Comments

  • refluxer
    refluxer Posts: 3,578
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
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    I don't have any personal experience of UBL but one thing I don't like about their fixed rate cash ISAs is that their default maturity option is to take out another similar fix and they don't have an easy access or 'maturity' ISA account option which you can choose.

    While arranging an external transfer away with another provider on the day of maturity is certainly an option, if that was to go wrong or be delayed for any reason (which can happen), it would be a bit more tricky to resolve than if the funds were waiting in an easy access account, which is a common option for most other ISA providers. 

    With a number of other providers paying only a faction less for a 2 year fix, I'd be inclined to look at those too if you're already having problems with UBL before you've even got started.
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